Nakita Elavsky
Columbia,MO
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Delivery Driver
IP Logistics
Columbia, MO
06.2024 - Current
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Handled merchandise in accordance with product handling standards.
- Inspected vehicle and maintained gas, oil and water levels.
Sales Associate
MFA Oil
Columbia, MO
03.2024 - 06.2024
- Developed trusting relationships with customers by making personal connections.
- Used technology resources to assist customers in locating and selecting items.
- Engaged customers in friendly, professional dialogue to determine needs.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Increased purchase amounts by cross-selling with similar products.
Medical Assistant
Nextcare Urgent Care
Columbia, MO
02.2024 - 03.2024
- Cleaned and maintained medical equipment following procedures and standards.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Documented notes during patient visits.
- Organized charts, documents and supplies to maintain team productivity.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
Phlebotomist
TalentBurst
Columbia, MO
11.2023 - 02.2024
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Conducted various blood tests and updated results into paper and electronic charts.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Identified patients using proper procedures prior to specimen collection.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
Shift Leader
KFC
Columbia, MO
11.2023 - 11.2023
- Assisted general manager with operations game plan and company initiatives implementation.
- Coached team members to increase productivity and reduce workplace accidents.
- Supervised and led employees to maintain productivity and customer service levels.
- Checked orders for quality and completeness.
- Evaluated employee performance, delivering individualized feedback and praise.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Delegated tasks to employees and monitored activities and task completion.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
Phlebotomist
AccessDX
Columbia, MO
10.2022 - 11.2023
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Conducted various blood tests and updated results into paper and electronic charts.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
Cashier
Taco Bell
Columbia, Missouri
06.2023 - 10.2023
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Helped customers find specific products, answered questions and offered product advice.
Phlebotomist
Red Cross
Columbia, Missouri
03.2022 - 06.2022
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Screened prospective donors by conducting interviews, obtaining medical histories and measuring vital signs.
- Offered snacks and beverages to blood and plasma donors to maintain proper sugar levels.
Manager's Assistant
Burger King
Columbia, Missouri
12.2021 - 03.2022
- Conducted inside training sessions to educate employees on products and company policies.
- Utilized company reports to analyze sales, gross profit and inventory activity.
- Assigned tasks to associates to fit skill level and maximize team performance.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Delegated daily tasks to team members to optimize group productivity.
- Enforced company policies and procedures to strengthen operational standards across departments.
Production Worker
Manpower Staffing
Columbia, MO
05.2021 - 08.2021
- Set up and operated production machinery according to company's specific standards and protocol
- Watched product to assure it adhered to standard
- Switched boxes when they filled
- Unloaded and sorted products and transported items to proper locations.
- Kept operations area neat and orderly to minimize obstacles.
- Moved product
House Cleaner
Susan Horak Reality
, MO
04.2021 - 05.2021
- Washed and dried dishes to maintain clean and orderly kitchen.
- Cleaned homes following specific and detailed protocols and requests.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Operated in-house and portable vacuums to remove dust and debris from hardwood floors, carpets and upholstery.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Phlebotomist
Jefferson City Medical Group
Columbia, MO
11.2020 - 01.2021
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Upheld donor confidentiality throughout intake and collection process.
- Identified patients using proper procedures prior to specimen collection.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Prepared and packaged specimens for courier transport.
- Assessed donor vital signs during and after procedures to check for fatigue or dizziness.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Interacted with patients to gather and record data prior to blood draws.
Phlebotomist
Gamma HealthCare
Columbia, Missouri
03.2019 - 07.2020
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Conducted various blood tests and updated results into paper and electronic charts.
- Checked hemoglobin levels of individuals prior to blood donation.
- Input medical and insurance information into database for inclusion in patient records.
- Coordinated workflow based on stat, schedule, or outpatient needs.
Education
Clinical Certified Medical Assistant - Medical Assisting
Bell Brown Medical Institute
Florissant, MO11-2018
Skills
- DOT Compliance
- Payment Collection
- Dispatch Communication
- Quality Assurance
- Package scanning
- GPS Navigation
- Local Delivery
- Infection Control
- Medical Records Maintenance
- Patient Flow Management
- Supply Restocking
- HIPAA
- Blood collection
- Product Assembly
- Equipment Operation
- Safety Management
- Customer Service
- Dish preparation
- Food handling
- Food presentation
- Recipe-based cooking
- Currency counting
- Cash Register Operation
- Liquor Law Compliance
Timeline
Delivery Driver
IP Logistics
06.2024 - Current
Sales Associate
MFA Oil
03.2024 - 06.2024
Medical Assistant
Nextcare Urgent Care
02.2024 - 03.2024
Phlebotomist
TalentBurst
11.2023 - 02.2024
Shift Leader
KFC
11.2023 - 11.2023
Cashier
Taco Bell
06.2023 - 10.2023
Phlebotomist
AccessDX
10.2022 - 11.2023
Phlebotomist
Red Cross
03.2022 - 06.2022
Manager's Assistant
Burger King
12.2021 - 03.2022
Production Worker
Manpower Staffing
05.2021 - 08.2021
House Cleaner
Susan Horak Reality
04.2021 - 05.2021
Phlebotomist
Jefferson City Medical Group
11.2020 - 01.2021
Phlebotomist
Gamma HealthCare
03.2019 - 07.2020
Clinical Certified Medical Assistant - Medical Assisting
Bell Brown Medical Institute