Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nakiya Gooden

Aptos,CA

Summary

Dynamic Security Technician with extensive experience at BEI Construction, specializing in access control management and alarm systems. Proven track record in enhancing system reliability through effective troubleshooting and preventive maintenance. Recognized for exceptional customer service and attention to detail, ensuring client satisfaction and seamless operations across multiple projects.

Reliable Fire Alarm Technician skilled in reading blueprints and instructions to fully understand project scope. Hardworking employee identifies system issues and resolves problems. Smart and determined with highly developed decision-making skills.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Security Technician

BEI Construction
Alameda, CA
09.2018 - Current
  • Installed and maintained security systems, ensuring optimal functionality across multiple construction sites.
  • Conducted regular inspections of surveillance equipment to identify and resolve technical issues promptly.
  • Collaborated with project managers to develop security protocols tailored to specific construction projects.
  • Trained junior technicians on proper installation techniques and troubleshooting methods for security devices.
  • Conducted routine maintenance and troubleshooting on various alarm systems.
  • Installed and programmed security alarm systems for residential and commercial properties.
  • Troubleshot complex technical issues quickly and efficiently, minimizing disruptions to client operations while maintaining high levels of customer satisfaction.
  • Performed installations of high-tech security systems, which included access and elevator controls, alarms and video surveillance systems.
  • Managed inventory effectively, ensuring all necessary parts were available for installations and repairs without delays or shortages.
  • Provided exceptional customer service by addressing client queries and concerns in a timely manner, ensuring satisfaction with their security solutions.

Security Technician

Cupertino Electric
San Jose, CA
07.2016 - 10.2018
  • Implemented preventive maintenance schedules, enhancing the reliability of all security systems in use.
  • Generated detailed reports on completed projects, highlighting any challenges faced during installation as well as recommendations for future improvements in processes or equipment choices.
  • Performed installations of high-tech security systems, which included access and elevator controls, alarms and video surveillance systems.
  • Troubleshot complex technical issues quickly and efficiently, minimizing disruptions to client operations while maintaining high levels of customer satisfaction.

Lead Security Installer

Creative Security Company
San Jose, CA
03.2010 - 10.2016
  • Installed security systems, ensuring compliance with industry standards and regulations.
  • Conducted site assessments to determine optimal security solutions for clients.
  • Trained junior installers on equipment handling and installation best practices.
  • Collaborated with clients to customize security packages based on specific needs.
  • Promoted a culture of safety within the company by adhering to best practices and sharing knowledge with fellow team members.
  • Delivered outstanding customer service by addressing client concerns promptly and professionally throughout the installation process.
  • Conducted site assessments to determine optimal placement of security devices, maximizing coverage and effectiveness.
  • Ensured minimal disruption to client''s daily operations by scheduling installations at convenient times and maintaining a clean work area during projects.

S&C Installer

Young Electric
San Francisco, CA
04.2015 - 06.2016

Build multiple IT Closets complete with fiber trays, data racks & all network & security cable.

  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.

Installed IP cameras with NVR and archivers

  • Trained junior installers on best practices for installation techniques and safety protocols.

Education

High School Diploma -

Downey High School
Downey, CA
06-1992

Skills

  • Access control management
  • Service calls
  • Customer service
  • Alarm systems
  • Wireless security
  • Access control systems
  • Installation and repairs
  • Fire alarm systems
  • Blueprint reading8
  • Fire alarm system wiring
  • Security and burglar alarms
  • Attention to detail
  • Time management
  • Problem-solving

Certification

Bosch Security System

Salto Certification

Keyscan Access Control

Timeline

Security Technician

BEI Construction
09.2018 - Current

Security Technician

Cupertino Electric
07.2016 - 10.2018

S&C Installer

Young Electric
04.2015 - 06.2016

Lead Security Installer

Creative Security Company
03.2010 - 10.2016

High School Diploma -

Downey High School