NAKIYA HALE
Perrysburg,OH
Summary
Logistics Analyst experienced in optimizing supply chain processes and enhancing operational efficiency. Achieved significant cost reductions and improved delivery timelines through effective negotiation of transportation strategies and streamlined inventory management. Focused on driving continuous improvement and delivering measurable results in logistics operations.
Overview
10
10
years of professional experience
Work History
Logistics Coordinator
Spartan Logistics
Toledo, Ohio
01.2026 - Current
- Coordinated inbound and outbound shipments for Spartan Logistics distribution center.
- Scheduled carrier pickups and deliveries using warehouse transportation systems.
- Tracked shipment status and updated customers on delivery progress.
- Managing shipping and receiving processes with precision and attention to detail.
- Monitored dock schedules and organized freight flow across logistics operations.
- Communicated with drivers, warehouse staff, and dispatch teams daily.
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
- Resolved order issues and supported accurate freight routing.
- Oversaw loading and unloading activities at warehouses and distribution centers.
- Organized and monitored the shipment of products in accordance with customer requirements.
- Assisted in developing processes for receiving, storing and distributing materials according to established procedures.
- Conducting physical inventories on a weekly and quarterly basis.
- Verified inventory records against warehouse management system entries.
- Prepared bills of lading, packing lists, and shipping documents.
- Resolve any issues or discrepancies related to product delivery or receipt in a timely manner.
- Collaborated with internal teams to coordinate shipments between multiple locations.
- Managed inventory levels to ensure timely delivery of goods while minimizing storage costs.
- Executed billing procedures to maintain financial accuracy. accurately and on schedule.
Logistics Analyst
Endevis
Perrysburg, Ohio
11.2024 - 12.2025
- Develops predictive models to anticipate demand trends, minimizing stockouts and maximizing resource use.
- Analyzes logistics data to enhance efficiency, achieving significant cost reductions and timely deliveries.
- Conducted in-depth analysis of logistics data, leading to substantial improvements in operational efficiency and cost management.
- Coordinated cross-functional teams to streamline logistics workflows, ensuring timely project completion and enhancing communication.
- Coordinated logistics operations for carriers, warehouses, and dispatch teams within Job.com supply workflows.
- Assisted in forecast planning and load scheduling to meet transportation requirements.
- Maintained documentation of process changes and updated standard work to enhance logistics teams.
- Coordinated the transportation of goods between suppliers, manufacturers, warehouses, and customers.
- Ensured compliance with internal policies and external regulations related to logistics activities.
- Collaborated with the IT department to develop automated solutions for various logistics functions.
- Organized shipping documents for international shipments to ensure compliance with regulations. for international shipments in accordance with customs regulations.
- Analyzed discrepancies and issues concerning order fulfillment and delivery delays to ensure resolution.
Customer Service Representative
FTDDC - Ohio Logistics
10.2023 - 05.2024
- Coordinated logistics schedules, ensuring timely deliveries and enhancing overall efficiency.
- Managed email communications, improving response times and boosting customer satisfaction.
- Streamlined scheduling processes for truckload and LTL shipments, improving efficiency and reducing delays in delivery.
- Liaised with drivers to optimize pickup schedules and minimize delays.
- Issued BOLs accurately, facilitating seamless shipping processes.
Shipping and Receiving Coordinator
Universal Metal Products, Inc.
08.2021 - 05.2023
- Coordinated shipments and inventory to ensure timely deliveries and maintain accurate stock levels.
- Managed shipping team to streamline operations, resulting in improved customer satisfaction.
- Coordinated with suppliers and customers to align inventory demands, fostering strong relationships and ensuring a seamless supply chain.
- Collaborated with suppliers and customers to align inventory demands, strengthening relationships and ensuring seamless supply chain.
- Implemented a digital inventory tracking system, enhancing accuracy and providing real-time updates to prevent stock shortages.
Customer Service Consultant
High Rise Solutions
12.2019 - 08.2021
- Assisted call center with order placements to enhance customer experience
- Work with management to ensure proper customer service is being delivered and sales goals are being met
- Notified customers about current deals and promotions
- Created comprehensive reports to analyze customer feedback on overall customer satisfaction
- Updated existing accounts and set up new customer accounts
Press Operator
Toledo Molding and Die
10.2016 - 11.2019
- Operate the press machinery to produce the desired number of pieces
- Notify the Supervisor of any equipment defect and correct the malfunction or write a maintenance request
- Operated press machinery to consistently meet production targets
- Monitored quality of produced parts to ensure compliance with standards
- Inspect the equipment for safety and operational defects before starting any assignment
- Report any possibly contaminated Hoppers to Supervision
- Assisted team with daily operations by completing assigned tasks.
- Maintained cleanliness of machinery, equipment, and work area to uphold safety and operational efficiency
- Learn and follow all Safety rules and Company policies
Skills
- Logistics management
- Shipment tracking
- Warehouse management
- Inventory management
- Order fulfillment
- Shipping operations
- Document management
- Freight routing
- Bill of lading
- Delivery confirmation
- Carrier management
- Vendor management
- Supply chain coordination
- Transportation planning
- International logistics
- International shipments
- Scheduling coordination
- Items inspection
- Load planning support
- Computer-based inventory system
- Data reporting
- Logistics evaluation
- Efficiency improvement
- Cross-functional collaboration
- Analytical thinking
- Performance management
- Time management
- Team building
- Effective communication
- Driver scheduling
- Analytical thinking
- Computer-based inventory system
- Warehousing processes
Personal Information
Skills
- Logistics management
- Shipment tracking
- Warehouse management
- Inventory management
- Order fulfillment
- Shipping operations
- Document management
- Freight routing
- Bill of lading
- Delivery confirmation
- Carrier management
- Vendor management
- Supply chain coordination
- Transportation planning
- International logistics
- International shipments
- Scheduling coordination
- Items inspection
- Load planning support
- Computer-based inventory system
- Data reporting
- Logistics evaluation
- Efficiency improvement
- Cross-functional collaboration
- Analytical thinking
- Performance management
- Time management
- Team building
- Effective communication
- Driver scheduling
- Analytical thinking
- Computer-based inventory system
- Warehousing processes
Timeline
Logistics Coordinator
Spartan Logistics
01.2026 - Current
Logistics Analyst
Endevis
11.2024 - 12.2025
Customer Service Representative
FTDDC - Ohio Logistics
10.2023 - 05.2024
Shipping and Receiving Coordinator
Universal Metal Products, Inc.
08.2021 - 05.2023
Customer Service Consultant
High Rise Solutions
12.2019 - 08.2021
Press Operator
Toledo Molding and Die
10.2016 - 11.2019