NAKIYA HALE
PERRYSBURG,US
Summary
Logistics Analyst with over 8 years of experience in optimizing supply chain processes and enhancing operational efficiency. Demonstrates expertise in coordinating cross-functional teams, leveraging SAP and Microsoft Office tools, and implementing predictive models for demand forecasting. Proven track record in negotiating transportation strategies and streamlining inventory management, resulting in significant cost reductions and improved delivery timelines. Passionate about driving continuous improvement and delivering measurable results in logistics operations.
Overview
9
9
years of professional experience
Work History
Logistics Analyst
First Solar
Luckey, US
11.2024 - Current
- Analyzes logistics data to enhance efficiency, achieving significant cost reductions and timely deliveries.
- Coordinates with teams to streamline inventory, ensuring optimal stock levels and data accuracy.
- Negotiates with carriers to improve transportation strategies, leading to effective shipment coordination.
- Develops predictive models to anticipate demand trends, minimizing stockouts and maximizing resource use.
- Coordinated with cross-functional teams to streamline logistics workflows, ensuring timely project completion and effective communication.
- Generated detailed reports and maintained comprehensive logistics documentation to support informed decision-making and data integrity.
- Conducted in-depth analysis of logistics data, leading to substantial improvements in operational efficiency and cost management.
Customer Service Representative
FTDDC - Ohio Logistics
Bowling Green, US
10.2023 - 05.2024
- Coordinated logistics schedules, enhancing efficiency and ensuring timely deliveries.
- Managed email communications, improving response times and customer satisfaction.
- Issued BOLs accurately, facilitating seamless shipping processes.
- Liaised with drivers, optimizing pickup schedules and reducing delays.
- Streamlined scheduling processes for truckload and LTL shipments, improving efficiency and reducing delays in delivery.
Shipping and Receiving Coordinator
Universal Metal Products, Inc.
Pemberville, US
08.2021 - 05.2023
- Coordinated shipments and inventory, ensuring timely delivery and accurate stock levels.
- Managed shipping team, enhancing operational efficiency and achieving customer satisfaction.
- Streamlined vendor communication, optimizing parts finishing processes and meeting demand consistently.
- Coordinated with suppliers and customers to align inventory demands, fostering strong relationships and ensuring a seamless supply chain.
- Implemented a digital inventory tracking system, enhancing accuracy and providing real-time updates to prevent stock shortages.
Customer Service Consultant
High Rise Solutions
Maumee, US
12.2019 - 08.2021
- Update existing accounts/new customer account set up
- Assist our call center with placement of orders
- Inform customer of deals and promotions
- Work with management to ensure proper customer service is being delivered and sales goals are being met
- Compile reports on overall customer satisfaction
Press Operator
Toledo Molding and Die
Bowling Green, US
10.2016 - 11.2019
- Inspect the equipment for safety and operational defects before starting any assignment
- Notify the Supervisor of any equipment defect and correct the malfunction or write maintenance request
- Operate the press machinery to produce the desired number of pieces
- Frequently check the quality of the parts being produced
- Report all quality irregularities to Supervision
- Report any possibly contaminated Hoppers to Supervision
- Complete any other task assigned by Supervision
- Keep machinery, equipment and surrounding area in a clean condition
- Learn and follow all Safety rules and Company policies
Education
High School or Equivalent - General Education
Bowling Green High School
Bowling Green05.2016
Skills
Shipping & Receiving
Organizational skills
Customer service
Inventory Control
Packaging
Quality Inspection
SAP
Computer skills
Office experience
Typing
Microsoft Office
Freight Experience
Quality Control
Warehouse Management
Quality Assurance
Order Picking
Manufacturing
Supply Chain
Sales
Excel
Data Analysis
Team Collaboration
Process Improvement
Predictive Modeling
Logistics Strategy
Documentation Management
Additional Information - Certifications And Licenses
Driver's License, Driver's license
Personal Information
- Title: Logistics Analyst
- Driving License: Yes
Timeline
Logistics Analyst
First Solar
11.2024 - Current
Customer Service Representative
FTDDC - Ohio Logistics
10.2023 - 05.2024
Shipping and Receiving Coordinator
Universal Metal Products, Inc.
08.2021 - 05.2023
Customer Service Consultant
High Rise Solutions
12.2019 - 08.2021
Press Operator
Toledo Molding and Die
10.2016 - 11.2019
High School or Equivalent - General Education
Bowling Green High School