Nakoya Davis
Jacksonville,FL
Summary
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Cashier
Kentucky Fried Chicken
02.2018 - 01.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Customer Service Cashier
Walmart
02.2019 - 04.2020
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Team Leader
Chick-fil-A
10.2021 - 05.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
General Warehouse Associate
Amazon
09.2023 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Operated RF scanners to track merchandise and verify contents of containers.
- Prepared orders for shipment through careful packaging, labeling, and documentation, resulting in minimal returns due to errors or damages.
Education
High School Diploma -
McEachern High School
Powder Springs, GA12-2020
No Degree - Mass Communication
Southern University And A&M College
Baton Rouge, LA01-2021
No Degree - Radiography Program
Florida State College
Jacksonville, FL01-2026
Skills
- Loading and unloading
- Warehouse Organization
- Order Picking
- Packaging and Labeling
- Active Listening
- Critical Thinking
- Data Entry
- Customer Service
- Problem-solving abilities
- Computer Proficiency
- Microsoft Excel
- Microsoft Outlook
- Product Knowledge
- Paperwork Processing
- Team Development
- Documentation
- Microsoft Office Suite
Timeline
General Warehouse Associate
Amazon
09.2023 - Current
Team Leader
Chick-fil-A
10.2021 - 05.2022
Customer Service Cashier
Walmart
02.2019 - 04.2020
Cashier
Kentucky Fried Chicken
02.2018 - 01.2019
High School Diploma -
McEachern High School
No Degree - Mass Communication
Southern University And A&M College
No Degree - Radiography Program
Florida State College
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