Nakya Jenkins
Beaufort,SC
Summary
Results-driven leasing and resident services professional supporting a military community serving 100+ household, Experienced in lease administration, resident retention, compliance documentation, and customer relationship management. Know for maintaining high accuracy in documentation while delivering responsive, service focused support that strengthens occupancy and resident satisfaction.
Overview
3
3
years of professional experience
Work History
Founder
Cloud Children Foundation
Beaufort, SC
02.2025 - Current
- Lead early stage nonprofit development, coordinating outreach efforts impacting families within the local community
- Develop operational policies, documentation systems, and community partnership records
- Organize planning efforts for future programming serving underserved populations
- Established and implemented strategic initiatives to enhance program effectiveness and community outreach.
- Coordinated fundraising campaigns, securing resources for various projects and operational needs.
Resident Service Specialist
Hunt Military Communites
Beaufort, SC
07.2024 - Current
- Facilitated resident onboarding processes and orientation sessions to ensure seamless transitions.
- Assisted in resolving resident inquiries, enhancing community satisfaction and support services.
- Coordinated community events and activities, promoting engagement among residents and fostering relationships.
- Managed maintenance requests efficiently, ensuring timely resolution and improved living conditions.
- Supported lease administration processes, maintaining accurate records for compliance and reporting purposes.
- Support leasing operations for a military housing community serving approximately 150-200 residents
- Process an average of 15-30 lease agreements and renewals per month with consistent documentation accuracy.
- Respond to 20+ weekly resident inquires, resolving concerns efficiently to support retention and satisfaction
- Conduct 8-12 move ins and move out inspections monthly documenting property conditions
Medication Technician/Overnight Team Lead
Assisted Living Facility
Beaufort, SC
01.2023 - Current
- Administered medications accurately and timely to residents per physician instructions.
- Monitored resident health, reported changes, and documented observations in care plans.
- Assisted in training new staff on medication administration protocols and safety procedures.
- Ensured compliance with state regulations regarding medication handling and storage.
- Supervised 2-4 staff members overnight, ensuring documentation standards and care protocols are consistently followed
- Prepare shift reports summarizing resident updates and incident documentation for seamless communication
Education
High School Diploma -
Battery Creek High School
Beaufort, SC05-2022
Skills
- Team leadership
- Strategic thinking
- Marketing
- Entrepreneurial and innovative
- Client engagement
- Occupancy and retention support
- CRM & Database management
- Administrative reporting
- Conflict Resolution
- Microsoft excel and office suit
- Fair housing compliance
- Move in/ move out coordination
- Leasing and sales support
- Resident relations
Timeline
Founder
Cloud Children Foundation
02.2025 - Current
Resident Service Specialist
Hunt Military Communites
07.2024 - Current
Medication Technician/Overnight Team Lead
Assisted Living Facility
01.2023 - Current
High School Diploma -
Battery Creek High School