Nala Richards
Miami
Summary
Talented Bottle Girl offering excellent sales and customer relations abilities developed over 4 year of hands-on Bottle and Hookah service experience. Skillfully connect with customers and promote items to boost revenue. Work well with staff and managers of all backgrounds to increase efficiency and sales revenue.
Overview
7
7
years of professional experience
Work History
Bottle Server
Gallery Nightclub
11.2024 - 01.2025
- Increased overall sales by upselling premium bottles, mixers, and additional services.
- Built strong relationships with returning clientele, fostering loyalty and positive word-of-mouth referrals.
- Exhibited exceptional multitasking abilities while managing multiple tables simultaneously without sacrificing quality of service.
- Enhanced customer experience by providing exceptional bottle service and attending to their needs promptly.
- Create an experience
Bartender
Grand Sports Bar
07.2024 - 12.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bottle Service Waitress
Taboo Miami
01.2022 - 06.2024
- Serve Bottles
- Swap out bills for clients
- Serve Food
- Sell Sections
- Make Entertainment an experience
Bottle Server Waitress
159 Night Club
09.2019 - 11.2020
- Upheld bar station
- Serve drinks
- Entertain crowds
- Collect payments
Hookah Server
159 Night Club
07.2019 - 11.2020
- Collect payments
- Make Hookahs
- Keep track of refills
- Answered customer menu questions and offered suggestions based on individual preferences
Hookah Server
MangoVille Bar and Lounge
07.2018 - 10.2019
- Collect payments
- Serve hookah
- Serve beverages
- Assure my sections are entertained
- Make Hookahs
Bottle Service
Last Stop Bar
06.2018 - 05.2019
- Entered orders
- Served bottles and beverages
- Processed payments
Bottle Server
Dazzles Bar and Lounge
02.2018 - 06.2018
- Took orders
- Recommend Bottle Levels
- Process payments
- Restock sparkler's
Education
BARTENDING
ABC Bartending School
Online, NY06.2021
Skills
- High volume crowd
- Recommendations
- Menu memorization
- Safe alcohol serve
- Organization
- Team work
- Liquor and wine service
- Assuring quickest service possible while keeping section entertained
Timeline
Bottle Server
Gallery Nightclub
11.2024 - 01.2025
Bartender
Grand Sports Bar
07.2024 - 12.2024
Bottle Service Waitress
Taboo Miami
01.2022 - 06.2024
Bottle Server Waitress
159 Night Club
09.2019 - 11.2020
Hookah Server
159 Night Club
07.2019 - 11.2020
Hookah Server
MangoVille Bar and Lounge
07.2018 - 10.2019
Bottle Service
Last Stop Bar
06.2018 - 05.2019
Bottle Server
Dazzles Bar and Lounge
02.2018 - 06.2018
BARTENDING
ABC Bartending School
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