Nalani Cobb

Chuy's Tex-Mex

03.2012 - Current

Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Recruited and trained new bartenders and barbacks to help maintain talented team.
Kept bar stocked with liquors, juices and garnishes for drinks.
Assisted with inventorying beverage stock and bar supplies.
Tracked bar stock levels and promptly replenished low materials to prevent shortages.
Handled complex logistics for large-scale events, ensuring seamless execution and guest satisfaction.
Held monthly drink knowledge classes for selected staff.
Lead a team to overlook the execution of food services for weddings.