Nalini Lall
NY
Summary
Talented Bank Executive successful at developing new business, improving profitability and building successful teams.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Branch Manager/Assistant Vice President
Alma Bank
Brooklyn, NY
08.2022 - Current
- Adhered to bank and legal guidelines for reporting, loan approvals and money handling.
- Attended local gatherings and networking events as bank representative to establish community relations and generate potential customer leads
Assistant Manager
Municipal Credit Union
Brooklyn, NY
08.2021 - 08.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Universal Banker
Flushing Bank
Brooklyn, NY
02.2019 - 08.2021
- Satisfied customers by consistently delivering fast, knowledgeable services for diverse banking needs.
- Completed routine transfers, deposits and bill payments.
- Maintained cash drawer by following exact procedures for transactions and strong security protocols.
Assistant Branch Manager
Citibank
Brooklyn, NY
11.2000 - 06.2018
- Worked with regulatory representatives to complete accurate filings and maintain compliance.
- Trained and mentored highly effective teams to meet corporate service standards.
- Demonstrated expertise and reasoned guidance regarding loan products, lines of credit and account options.
- Maximized sales potential by training new members in improved sales strategies.
- Monitored daily operations and supported Branch Manager in necessary duties.
Branch Manager
Valley National Bank
06.2014 - 09.2016
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Education
BBA - Finance
Brooklyn College of The City University of New York
Brooklyn, NY12.2020
Skills
- Time Management
- Strategy Development
- Creative and Innovative
- Goal Setting
- Prioritizing and Planning
Certification
NMLS
Timeline
Branch Manager/Assistant Vice President
Alma Bank
08.2022 - Current
Assistant Manager
Municipal Credit Union
08.2021 - 08.2022
Universal Banker
Flushing Bank
02.2019 - 08.2021
Branch Manager
Valley National Bank
06.2014 - 09.2016
Assistant Branch Manager
Citibank
11.2000 - 06.2018
BBA - Finance
Brooklyn College of The City University of New York