Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Nalleli Preza Martinez

Phoenix,AZ

Summary

Results-driven professional with expertise in client relationship management, sales strategy development, and team leadership. Proven ability to enhance customer satisfaction and drive revenue through effective operations management.

Overview

3
3
Languages
3
3
years of professional experience

Work History

Gym general Manager

LA Fitness
Mesa, Arizona
12.2025 - Current
  • Managed daily operations of sales department, overseeing staff and streamlining processes.
  • Developed sales plans and strategies, aligning team objectives with revenue targets.
  • Trained and mentored new sales team members, enhancing team knowledge and performance.
  • Managed client relationships to ensure satisfaction and address concerns promptly.
  • Collaborated with marketing to create promotional materials for product launches.

Customer Service Manager

Burger King
Phoenix, Arizona
04.2023 - 02.2026
  • Addressed customer concerns promptly, enhancing guest loyalty.
  • Delivered quick, friendly assistance for routine inquiries and service issues.
  • Maintained cleanliness in all restaurant areas to ensure a welcoming environment for guests.
  • Monitored stock levels and placed timely supply orders to ensure availability.

Education

High School Diploma -

Carl Hayden
Phoenix, AZ
05-2025

Skills

  • Sales planning
  • Sales team management
  • Team leadership
  • Client management
  • Marketing partnership
  • Product knowledge training
  • Customer service management

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Chinese (Mandarin)
Limited

Accomplishments

  • Top performer and Captain in Cross country running

Timeline

Gym general Manager

LA Fitness
12.2025 - Current

Customer Service Manager

Burger King
04.2023 - 02.2026

High School Diploma -

Carl Hayden
Nalleli Preza Martinez