Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
BusinessAnalyst

Dale Livingston

Waverly Hall,Ga.

Summary


High-achieving General Sales Manager adept at building and leading successful sales teams. Versed in automotive industry practices, needs and customers. Offering 30 years' experience in the field.

Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Goal-oriented manager with distinguished experience in 30 industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Performance-oriented Sales Leader offering exceptional record of achievement over 30-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

30
30
years of professional experience

Work History

General Sales Manager

AutoNation CDJR South Columbus
01.2015 - 03.2024
  • Responsibilities include hiring and training of the sales force, also work automotive deals from start and finish all the way through finance working with the finance manager to make sure that the funding is in a timely manner
  • Oversee the new and used sales departments while working with the service department on getting units through the service department in a timely manner
  • Order all units for the dealership and buy used autos from auctions if needed
  • Handle all customer complaints that might arrive
  • I have been able to maintain a great CSI, low CIT and have got the JD Powers award for the last 2 years with the help of my staff.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.

General Manager

Carl Gregory VW
01.2010 - 01.2015
  • Responsibilities include working deals, closing customers, keeping CIT and CSI in line
  • Handled all advertising from newspaper, radio, and internet, hiring and training of sales personal, working with parts and service in keeping them up to par
  • With the help of my sales force we set records in the VW dealership that had not been done in over 15 yrs.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budget implementations, employee evaluations, and contract details.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

General Sales Manager/Finance Manager

Kia Auto Sport
01.2006 - 01.2009
  • Responsibilities include hiring and training of the sales force, also work automotive deals from start and finish all the way through finance working with the finance manager to make sure that the funding is in a timely manner
  • I have set dealership record profit grosses on the front and back end profit
  • In doing that it has moved this dealership to the number 2 store out of a group of 5 where it was 4
  • I also brought the CSI scores 2% above the national standards while increasing sales by 65%
  • I have opened 2 satellite stores for this auto group where I have hired and trained the personal to operate the stores successfully.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.

F&I Manager/Director

King Ford L/M, Chrysler Dodge, Chevrolet
01.2002 - 01.2006
  • Responsibilities included the head of the finance departments
  • Where all deals are submitted to loan co
  • For approvals, make sure that the Finance managers would use the proper approval to maximize the most profit possible an all deals
  • With this it increased the dealerships finance departments income by 75% with warranty and insurance penetration along with dealer reserve.
  • Spearheaded corporate restructuring efforts, leading to improved organizational effectiveness and streamlined operations.
  • Increased revenue through strategic business development initiatives and strong client relationships.
  • Expanded market presence through strategic partnerships and alliances, driving increased sales opportunities.

District Sales Manager

CPS
01.2000 - 01.2002
  • Responsibilities included recruiting and servicing dealerships to finance automotive deals through CPS
  • I was one of the top 20 area managers in the nation out of 150 managers.
  • Evaluated costs against expected market price points and set structures to achieve profit targets.
  • Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
  • Developed sales strategy based on research of consumer buying trends and market conditions.

Sales Manager

Freeway Ford
01.1994 - 01.2000
  • In charge of working all automotive sales deals by preparing all deals for the finance department, also hiring and training of sales personal
  • I had the number 1 sales team for the last 3 years working out of 3 teams, while holding the most sales, highest grosses, and the highest CSI scores in the dealership.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Resolved customer issues quickly to close deals and boost client satisfaction.

Education

Associate of Arts - Business Administration And Management

University of Miami
Miami, FL
11.2021

Skills

  • Sales Coaching
  • Employee Motivation
  • Revenue Generation
  • Marketing support
  • Event Planning
  • Sales Leadership
  • Revenue development
  • Leadership and team building
  • Territory Management
  • Sales operations
  • Budgeting and finance
  • Regulatory understanding
  • Advertising and marketing
  • Team Development
  • Sales Presentations
  • Sales Development
  • Training and coaching
  • Referral Coordination
  • Price Structuring
  • Performance Improvements
  • Staff Training
  • Competitive Analysis
  • Profitability improvement
  • Goal Setting
  • Sales Training
  • Employee Coaching
  • Policy Enforcement
  • Sales process optimization
  • Account Management
  • Business Planning
  • Sales Planning
  • Territory sales management
  • Sales Tracking
  • Profitability Optimization
  • KPI Tracking
  • Performance Management
  • Market Research
  • Solution selling
  • Client Relationship Management
  • National account management
  • Staff Management
  • Sales operation
  • Order Management
  • Revenue Forecasting
  • Sales team training
  • Strategic Planning
  • New Business Development
  • Lead Generation
  • Sales Reporting
  • Vendor Management
  • Sales processes
  • Goals and performance
  • Verbal and written communication
  • CRM Software
  • Positive and upbeat
  • Extensive personal network
  • Business development and planning
  • Database Management
  • Market intelligence
  • Operations
  • Product Knowledge
  • B to B sales
  • Brand-building strategies
  • Salesforce
  • Marketing strategy
  • Review of contracts

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

General Sales Manager

AutoNation CDJR South Columbus
01.2015 - 03.2024

General Manager

Carl Gregory VW
01.2010 - 01.2015

General Sales Manager/Finance Manager

Kia Auto Sport
01.2006 - 01.2009

F&I Manager/Director

King Ford L/M, Chrysler Dodge, Chevrolet
01.2002 - 01.2006

District Sales Manager

CPS
01.2000 - 01.2002

Sales Manager

Freeway Ford
01.1994 - 01.2000

Associate of Arts - Business Administration And Management

University of Miami
Dale Livingston