Camilo Guio
Pembroke Pines,FL
Summary
Customer-focused automotive professional with 5+ years of experience in sales, service, and dealership operations. Skilled in lead management, appointment coordination, and workflow optimization, with a strong ability to build trust and deliver exceptional customer experiences. Experienced in tracking internal workflow and improving sales processes. Bilingual in English and Spanish, with a passion for the automotive industry and a results-driven approach to sales.
Overview
7
7
years of professional experience
Work History
Internet Sales Associate
Autonation CDJR
11.2023 - Current
- Maximize internet leads and portfolio management to increase sales conversions
- Facilitate the sales process by following up on leads, confirming appointments, and ensuring customer engagement
- Maintain detailed records of client interactions to track follow-ups and improve workflow efficiency
- Collaborate with the sales team to optimize the distribution of opportunities (TOs) and improve performance
Service Porter & Accounting Assistant
Autonation Mercedes-Benz
01.2022 - 01.2023
- Assisted in coordinating customer appointments and ensuring timely service completion
- Reviewed internal notes and workflows to confirm follow-up execution and service efficiency
- Provided administrative support in accounting, managing paperwork and assisting with financial records
Service Porter
AutoNation CDJR Pembroke Pines
01.2018 - 01.2021
- Managed vehicle flow within the service department, ensuring a smooth process for customers and technicians
- Assisted customers with service inquiries, scheduling, and follow-ups to enhance the overall experience
- Developed strong organizational and problem-solving skills in a fast-paced environment
Education
High School Diploma -
12.2017
Skills
- Customer Service & Sales
- Lead & Portfolio Management
- Appointment Coordination
- Microsoft Office Proficiency
- Process Optimization
- Bilingual
- Strong Organizational & Follow-up Skills
Languages
Spanish
Native or Bilingual
Timeline
Internet Sales Associate
Autonation CDJR
11.2023 - Current
Service Porter & Accounting Assistant
Autonation Mercedes-Benz
01.2022 - 01.2023
Service Porter
AutoNation CDJR Pembroke Pines
01.2018 - 01.2021
High School Diploma -
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