Jose Escarcega
Las Vegas,NV
Summary
Here’s a concise and polished version:
A results-driven sales leader with a proven ability to inspire teams, deliver exceptional customer service, and drive revenue growth. Skilled negotiator and business developer adept at identifying opportunities, influencing buy-in, and fostering brand growth. Experienced in online sales, marketing, and SEO, with a strong track record of optimizing performance metrics, enhancing customer engagement, and boosting sales. Proficient in leveraging social media to build brand awareness and community loyalty.
Overview
8
8
years of professional experience
Work History
Internet Sales Associate
AutoNation Honda East Las Vegas
Las Vegas, Nevada
06.2022 - Current
- Achieved recognition as the youngest top salesperson across 13 AutoNation dealerships in the city.
- Awarded Sales Associate of the Month for six consecutive months and named Sales Associate of the Year in 2023.
- Delivered exceptional customer service, achieving the highest Customer Satisfaction Index (CSI) in Honda.
- Consistently surpassed sales targets by leveraging strong product knowledge and client relationship-building skills.
- Fostered a loyal customer base through personalized support and a commitment to exceeding expectations.
Shift Lead
Galaxy Theaters
Las Vegas, NV
03.2021 - 06.2022
- Welcome guests to theater with friendly demeanor and provide directions and assistance to locate screening rooms
- Contribute to revenue generation, including ticket and merchandise sales and answering and resolving guest questions
- Distribute event and services information collateral detailing current and future events at the location
- Operate ticketing windows to sell admission, process payments, and issue tickets
Manager
Jack in the Box
Las Vegas, NV
05.2020 - 06.2022
- Direct a team of seven employees to serve more than 1.2k customers and close more than $4k in sales every shift
- Expand team product knowledge by memorizing 145+ menu items to recommend and upsell to customers
- Cultivate a customer-obsessed culture where teams function as restaurant evangelists to cultivate a loyal client base
- Align team member behaviors to increase customer satisfaction and improve performance in a high-volume environment
- Create and articulate compelling value propositions around the brand to accelerate year over year business growth
Owner and Operator
Angel Wings llc
Las Vegas, NV
06.2017 - 02.2021
- Founded and scaled a successful e-commerce business, generating over $400,000 in annual revenue.
- Designed and launched the company website, optimizing user experience and driving online sales.
- Managed a team of five employees, overseeing daily operations, inventory, and customer service.
- Developed and executed a social media strategy, growing the brand’s online following to 75,000.
- Built and maintained supplier relationships with overseas partners in China, ensuring cost-effective and timely product sourcing.
Education
Diploma -
Mojave High School
Some College (No Degree) - Business And Managerial Economics
College of Southern Nevada
Las Vegas, NVSkills
- Sales and Marketing
- Account Management
- Business Development
- Negotiation and Persuasion
- Customer Relation Management
- Customer Service and Satisfaction
- Leadership and Development
- Conflict Resolution
- Adaptability to change
- Financial compliance oversight
Languages
- English (Fluent)
- Spanish (Fluent)
- Portuguese (Conversational/Intermediate)
References
References available upon request.
Timeline
Internet Sales Associate
AutoNation Honda East Las Vegas
06.2022 - Current
Shift Lead
Galaxy Theaters
03.2021 - 06.2022
Manager
Jack in the Box
05.2020 - 06.2022
Owner and Operator
Angel Wings llc
06.2017 - 02.2021
Diploma -
Mojave High School
Some College (No Degree) - Business And Managerial Economics
College of Southern Nevada
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