William Roddenberry
Chester,VA
Summary
Customer-focused leader with successful track record of driving sales, improving customer satisfaction and creating efficient operations. Creative problem solver and experienced negotiator with firm grasp of latest trends in industry. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Internet Sales Associate
Dances Sporting Goods
01.2021 - Current
- Analyzed customer feedback to identify areas of improvement in online shopping experience.
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
- Created promotional campaigns to boost sales and drive customer loyalty.
- Managed customer service inquiries and complaints for customer satisfaction.
- Responded to customer issues and resolved complaints by leveraging expert knowledge.
- Improved monthly sales with successful marketing, sales and customer relations approaches.
- Tracked inventory and reviewed retail trends to make timely and proactive business decisions.
- Uploaded digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
- Developed relationships with suppliers to facilitate timely delivery of products.
- Tested website features and functionality for optimal performance.
Education
High School Diploma -
Homeschool
Chester, VA05.2021
Skills
- Strategic Vision
- Customer Engagement Strategies
- Delivery Schedules
- Conceptual Understanding
- Customer Retention
- Effective Customer Communication
- Prospecting and Cold Calling
- Communications Strategies
- Customer Accounts Management
- Consultative Sales Techniques
- High-Volume Environments
- Store Layouts
- Retail Trends
- Store Merchandising
Timeline
Internet Sales Associate
Dances Sporting Goods
01.2021 - Current
High School Diploma -
Homeschool
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