Summary
Overview
Work History
Education
Skills
Personal Information
Accomplishments
Professional Mission
Career Experience
Timeline
Generic

SHEDRICK H. PAYNE

VALRICO,USA

Summary

Results-oriented Executive with expertise in P&L management, international operations, and strategic analysis. Achieved significant market growth through effective operational streamlining and innovative human resource management. Focused on enhancing productivity and customer satisfaction while driving sales and developing high-performing teams.

Overview

41
41
years of professional experience

Work History

Internet Sales Manager

Mercedes-Benz
Tampa, FL
09.2011 - 03.2026
  • Managed online sales strategies for luxury vehicles, enhancing customer engagement and satisfaction.
  • Developed digital marketing campaigns that increased website traffic and attracted potential buyers.
  • Analyzed customer data to identify trends, informing sales techniques and improving conversion rates.

Licensed Broker - Preservation 1st Financial Group

Florida Department of Insurance
Tampa
01.2003 - 04.2010
  • Served 400+ clients with life insurance, annuities, and Medicare products, ensuring tailored solutions for diverse needs
  • Developed and reviewed financial plans for Senior market, enhancing clients' understanding of their financial health and goals
  • Created marketing strategies to generate referrals from existing clients, organize monthly seminars, and conduct outreach through various channels

Assistant Manager

Soho Leisure Group
Tampa, F
01.2003 - 04.2010
  • Established repeat customer base through personal contact and high-quality customer care
  • Resolved customer service conflicts using win-win approach
  • Trained new co-workers on policies and procedures; delivered constructive feedback and recognition to team members

General Manager

S&K Menswear
01.2001 - 01.2002
  • Directed daily operations for men's clothing retail store, ensuring optimal customer experience and operational efficiency.
  • Managed inventory control and enforced banking guidelines, ensuring compliance with company policies through effective recruitment and termination processes.
  • Developed strategic plans to increase profitability through targeted group sales initiatives.
  • Managed inventory to ensure optimal stock availability for customers.
  • Oversaw staff scheduling and coordinated training programs to improve employee readiness.

Branch Manager

Kink's
Tampa, USA
01.1995 - 01.2001
  • Full charge leadership of a branch producing $4.2M annually
  • Conducted quarterly business reviews with sales team to assess performance and align on goals.
  • Conducted performance appraisals and trained upcoming managers on company policies and procedures.
  • Tracked labor costs to ensure compliance with budget and optimize resource allocation.
  • Core competencies include: confidentiality, copyright laws, state and federal hiring protocols, safety, proposals/bids, forecasting, inventory control and banking guidelines, quality control, recruitment and termination, and projecting a positive image for company.
  • Managed Fowler store during recruitment search, facilitating smooth operations and maintaining team morale.

General Manager

Kink's
Tampa, USA
01.1992 - 01.1995
  • Full charge leadership of a branch producing $4.2M annually
  • Conducted quarterly business reviews with sales team to align strategies and drive performance.
  • Provide performance appraisals, training/development of up-coming managers, interpret and communicate all company policies and procedures to ensure compliance with all objectives.
  • Tracked labor costs to ensure budget compliance and optimize resource allocation.
  • Managed Fowler store during recruitment search to maintain operational continuity and team performance.
  • Core competencies include: confidentiality, copyright laws, state and federal hiring protocols, safety, proposals/bids, forecasting, inventory control and banking guidelines, quality control, recruitment and termination, and projecting a positive image for company.

General Manager

Kink's
Auburn, USA
01.1985 - 01.1992
  • Full charge leadership of a branch producing $4.2M annually
  • Facilitated quarterly business reviews with sales team to align strategies and objectives.
  • Conducted performance appraisals and developed upcoming managers while ensuring compliance with company policies and procedures.
  • Analyzed labor costs to ensure budget compliance and optimize resource allocation.
  • Core competencies include: confidentiality, copyright laws, state and federal hiring protocols, safety, proposals/bids, forecasting, inventory control and banking guidelines, quality control, recruitment and termination, and projecting a positive image for company.
  • Provided management for Fowler store during recruitment search.

Education

Licensed Life, Health, Annuities -

Florida Department of Insurance

Business Administration -

Florida Metropolitan University
Tampa

MBA Graduate -

Kinko's University

Skills

  • Identifying market strategies
  • Streamlining operations
  • Increasing productivity
  • Maximizing human resources
  • Effective problem-solving
  • Start-up and turnaround expertise
  • Decision-making
  • Organizational capabilities
  • Customer service capabilities
  • Strategic vision
  • Tactical hands-on approach

Personal Information

Title: MANAGEMENT

Accomplishments

  • Directed monthly Sales Growth from $180,000 to $400,000+ in 3 years.
  • Strategist with proven ability to conduct market research, identify prospects, and create & execute highly effective business development plans.
  • Managed two stores while conducting a search for replacement managers.
  • Met or exceeded stated company objectives consistently while keeping core costs within budget.
  • Spearheaded store that generated highest operational profit/ highest promotional sales.
  • Solid track record of increasing profitability by growing major accounts.
  • Personally negotiated contracts with major industrial and commercial account.
  • Established and maintained corporate accounts with top digital solution companies.

Professional Mission

To create a dynamic, profitable environment with a focus on superior customer service and securing a major customer base.

Career Experience

  • Florida Department of Insurance, Licensed Broker - Preservation 1st Financial Group, 01/01/03, Present, Develop customer financial plans for Senior market, including implementing and periodically reviewing, analyzing and updating financial plans., Service 400 plus existing and new clients related to life insurance products, annuities, and Medicare products., Develop marketing strategies which include generating high level of referrals from existing client base, facilitating monthly seminars, mass mailings, cold calling, walk and talks, expositions and educational seminars.
  • Soho Leisure Group, Assistant Manager, 01/01/03, 01/01/02, Train new co-workers on policies and procedures; provide constructive feedback and recognition to Team Members., Build repeat customer base through hands on personal contact and ensuring highest level of customer care., Problem solving customer service conflicts with a win-win approach.
  • S&K Menswear, General Manager, 01/01/01, 01/01/85, Strategic planning to increase profitability through group sales., Responsible for inventory control, banking guidelines, recruiting and termination of team members, including communication of all company policies and procedures to ensure compliance.
  • Kinkos, Branch Manager, Tampa, Downtown Branch, 01/01/95, 01/01/01, General Manager, Tampa, Downtown Branch, 01/01/92, 01/01/95, General Manager, Auburn, Alabama, 01/01/85, 01/01/92, Full charge leadership of a branch producing $4.2M annually., Provide performance appraisals, training/development of up-coming managers, interpret and communicate all company policies and procedures to ensure compliance with all objectives., Monitored labor cost at 19%., Core competencies include: confidentiality, copyright laws, state and federal hiring protocols, safety, proposals/bids, forecasting, inventory control and banking guidelines, quality control, recruitment and termination, and projecting a positive image for company., Provided management for Fowler store during recruitment search., Conduct Quarterly Business Reviews with sales team.

Timeline

Internet Sales Manager

Mercedes-Benz
09.2011 - 03.2026

Licensed Broker - Preservation 1st Financial Group

Florida Department of Insurance
01.2003 - 04.2010

Assistant Manager

Soho Leisure Group
01.2003 - 04.2010

General Manager

S&K Menswear
01.2001 - 01.2002

Branch Manager

Kink's
01.1995 - 01.2001

General Manager

Kink's
01.1992 - 01.1995

General Manager

Kink's
01.1985 - 01.1992

Licensed Life, Health, Annuities -

Florida Department of Insurance

Business Administration -

Florida Metropolitan University

MBA Graduate -

Kinko's University
SHEDRICK H. PAYNE