Grant Wills
Jacksonville Beach
Summary
Professional sales expert with comprehensive experience in online retail environments. Known for strong team collaboration and achieving results, adapting seamlessly to changing needs. Skilled in customer relationship management, digital marketing strategies, and sales optimization. Dependable and focused, consistently delivering high performance and impactful solutions.
Overview
10
10
years of professional experience
Work History
Internet Sales Associate
Gettel Toyota Ocala
Ocala, FL
09.2023 - Current
- Assisted customers in navigating online sales platforms to enhance shopping experience.
- Processed customer online inquiries through effective communication strategies.
- Setting up appointments for clients for in store visits and resulting In sales.
- Collaborated with team to optimize sales processes and improve customer engagement.
- Starting the customer experience from the inquiry online and taking clients all the way through the process to delivering the vehicle.
- Setting appointments, inviting clients in the store to check inventory out in person, landing clients on the least amount of vehicle for the most amount of money, presenting the product, going over figures and closing said client on vehicle and numbers, financial paperwork, delivering vehicle to vehicle after financial paperwork, gaining referral's and gaining a long term relationship.
- Managed over 50 customer calls per day and increased by 10%-15% minimum.
Regional Sales Manager
Your CBD Store
Key West, FL
06.2020 - 04.2023
- Creating the highest grossing store within the franchise nationwide and maintaining for several years
- Developed and executed regional sales strategies to drive revenue growth.
- Analyzed market trends to identify new business opportunities and customer needs.
- Managed client relationships, ensuring high levels of satisfaction and repeat business.
- Implemented CRM systems for tracking sales activities and improving data accuracy.
- Prepared detailed sales reports for senior management, highlighting performance metrics and actionable insights.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
Kitchen Team Leader/Trainer
Chick-fil-A
Jacksonville, FL
03.2019 - 06.2020
- Led kitchen staff in daily operations, ensuring efficient workflow and high-quality food preparation.
- Trained new team members on safety standards and kitchen procedures to promote compliance and efficiency.
- Implemented inventory management practices, reducing waste and optimizing stock levels for timely service.
- Coordinated meal service during peak hours, maintaining quality standards while managing team performance.
- Utilized problem-solving skills to address equipment issues swiftly minimizing downtime in the kitchen.
Door-to-Door Sales Representative/Team Leader
Kirby Vacuum Sales & Service
Jacksonville, FL
04.2017 - 03.2019
- Cultivated relationships with potential clients through personalized door-to-door interactions.
- Demonstrated product knowledge to effectively address customer inquiries and concerns.
- Trained and mentored junior sales representatives on effective pitching techniques and objection handling.
- Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
- Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
- Streamlined sales process through efficient planning of daily routes and strategic prioritization of leads.
Morning Kitchen Team Member
Chick-fil-A
Jacksonville Beach, FL
12.2015 - 03.2017
- Prepared and cooked menu items according to established recipes and standards.
- Maintained cleanliness and organization of kitchen equipment and workspaces.
- Assisted in inventory management, ensuring stock levels met operational needs.
- Collaborated with team members to optimize workflow during peak service times.
- Monitored food quality and presentation, ensuring compliance with health regulations.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Education
GED -
Florida Youth Challenge Academy
Starke, FLSkills
- Online sales techniques
- Adaptability to change
- CRM software experience
- Sales strategy development
- Effective negotiation
- Upselling and cross selling
- Target-driven mindset
- Cold calling
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Reliability
Timeline
Internet Sales Associate
Gettel Toyota Ocala
09.2023 - Current
Regional Sales Manager
Your CBD Store
06.2020 - 04.2023
Kitchen Team Leader/Trainer
Chick-fil-A
03.2019 - 06.2020
Door-to-Door Sales Representative/Team Leader
Kirby Vacuum Sales & Service
04.2017 - 03.2019
Morning Kitchen Team Member
Chick-fil-A
12.2015 - 03.2017
GED -
Florida Youth Challenge Academy