Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
Internet Sales Associate
LA Honda World
Downey, CA
11.2022 - Current
Exercised proper qualification skills to convert leads into genuine sales opportunities.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Medical Biller
Los Alamitos Medical Center
Los Alamitos, CA
01.2022 - 11.2022
Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
Performed insurance verification, pre-certification and pre-authorization.
Communicated with insurance representatives to complete claims processing or resolve problem claims.
Performed follow up activities on unpaid claims with insurance companies or other third party payers by phone or written correspondence.
Supervisor
Victoria's Secret & PINK
Cerritos, CA
11.2017 - 12.2021
Identified opportunities for process improvements, leading to cost reductions and increased productivity.
Implemented new operational procedures, increasing efficiency.
Monitored employee attendance, addressing any punctuality or absenteeism issues.
Trained new employees on company policies, job duties, and performance expectations.
Monitored employee productivity to provide constructive feedback and coaching.
Set specific goals for projects to measure progress and evaluate end results.
Assisted customers with product selection, sizing and styling.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education
High School Diploma -
Downey High School
Downey, CA
06-2016
Skills
Target-driven mindset
Social media proficiency
Adaptability to change
Effective negotiation
Online sales techniques
CRM software experience
Sales strategy development
Team building
Sales expertise
Languages
Spanish
Professional
Timeline
Internet Sales Associate
LA Honda World
11.2022 - Current
Medical Biller
Los Alamitos Medical Center
01.2022 - 11.2022
Supervisor
Victoria's Secret & PINK
11.2017 - 12.2021
High School Diploma -
Downey High School
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