Samuel Phelan
Graham
Summary
Adaptable sales professional known for a target-driven mindset and strong CRM software proficiency. Committed to improving customer experiences and achieving sales goals through effective problem-solving and teamwork.
Overview
3
3
years of professional experience
Work History
Internet Sales Associate
The Marksman Indoor Range
Puyallup, WA
11.2023 - Current
- Managed customer inquiries and provided product information to enhance sales engagement.
- Assisted in inventory management ensuring product availability and accuracy.
- Processed online orders efficiently, maintaining timely fulfillment standards.
- Developed effective communication strategies to improve customer satisfaction ratings.
- Executed verification of federal firearms licenses to ensure compliance with legal shipping regulations.
Sales Associate
The Marksman Indoor Range
Puyallup, WA
11.2022 - 11.2023
- Assisted customers with product selection and provided detailed information on features and benefits.
- Maintained inventory accuracy through regular stock checks and effective organization of merchandise displays.
- Processed sales transactions efficiently, ensuring a seamless checkout experience for customers.
- Trained new team members on sales techniques and customer service protocols to enhance team performance.
- Monitored industry trends to provide feedback on product offerings and improve customer satisfaction levels.
- Reviewed and verified ATF paperwork for precision, maintaining adherence to legal requirements.
Education
High School Diploma -
Graham-Kapowsin High School
Graham, WA06-2011
Skills
- Online sales techniques
- Adaptability to change
- CRM software experience
- Social media proficiency
- Target-driven mindset
- Digital marketing expertise
- Content creation
- Shipment coordination
- Package tracking
- Graphic design
- Website management
Timeline
Internet Sales Associate
The Marksman Indoor Range
11.2023 - Current
Sales Associate
The Marksman Indoor Range
11.2022 - 11.2023
High School Diploma -
Graham-Kapowsin High School