Nallely Magana
East Haven,CT
Overview
6
6
years of professional experience
Work History
Patient Communication Associate
Community Health Center
Middletown, USA
06.2021 - Current
- Manage all text message communication to over 100,000 patients at the Health Center through patient support.
- Tasking new projects every three months.
- Creating templates for new hires to refer to during training through Microsoft Office Suite (Excel, PowerPoint, etc.), sending out campaigns, referrals, and notifying patients of any changes or upcoming appointments.
- Verifying insurances and setting up healthcare professionals with insurance accounts, such as Navinet, Medicare DDS, Connecticare, etc.
Educator
Lululemon
New Haven, USA
01.2020 - Current
- Use sophisticated computer systems involving cashier positions, inventory counts and running restock reports
- Communicate with my team members to reach store goals and quotas
- Provide helpful information about the product to guests for best customer service
Internship in Marketing
Stonington Institute
North Stonington, USA
06.2019 - 08.2019
- Offering flyers and information to all clinics and hospitals in CT for inpatient detoxification services
- Learning about the facility and how to properly market the care they provide for patients
Education
Bachelor of Science - Healthcare Management
Albertus Magnus College
New Haven, CTMaster of Business Administration - Health Care Management
Albertus Magnus College
New Haven, CTSkills
- Marketing
- Strong written communication
- Microsoft Office Efficient ( Powerpoint, Excel, Word)
- Multitasker
- Communication
- Leadership
- Teamwork
- Organized
- Bilingual( Fluent Spanish and English)
Leadership Experience
- Team Captain, Albertus Magnus College Women's Tennis, 08/20, Lead a team of 10 women to succeed their goals and develop throughout the season.
- Volunteer, Student Government Association-Albertus Magnus College, 08/16, 08/18
References
References available upon request.
Timeline
Patient Communication Associate
Community Health Center
06.2021 - Current
Educator
Lululemon
01.2020 - Current
Internship in Marketing
Stonington Institute
06.2019 - 08.2019
Bachelor of Science - Healthcare Management
Albertus Magnus College
Master of Business Administration - Health Care Management
Albertus Magnus College
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