Determined Trainee offering proven efficiency in operating a multi-line phone system, providing clerical support and dealing capably with customers and queries. Professional with experience making sales and handling cash seeks employment as an entry- level bank teller reputed bank
Hi, I’m
Naman Malhotra
Plano ,Tx
Summary
Overview
4
years of professional experience
Work History
Le meridian
Front office Assistant
2020.03 - 2021.04 (1 year & 1 month)
Job overview
- Reporting to management and performing administrative duties
- Answering telephone calls, as well as screening and forwarding calls
- Scheduling and confirming appointments, meetings, and events
- Welcoming and assisting visitors in a friendly and professional manner
- Handling basic inquiries and sorting mail.
Stanford Park Hotel
Trainee
2016.11 - 2017.06 (7 months)
Job overview
- Maintain comprehensive product knowledge including ingredients, equipment, suppliers, markets, and current trends
- Make recommendations for appropriate adjustments to kitchen operations accordingly
- Maintain a hygienic kitchen and personal hygiene and ensure company’s standards are maintained
- Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
- Preserve excellent levels of internal and external customer service
- Design exceptional menus, purchase goods and continuously make necessary improvements
- Managing transactions with customers and managing Collecting payments whether in cash or credit
- Identify customers’ needs and respond proactively to all of their concerns
JW Marriott
Industrial Trainee
2014.12 - 2015.05 (5 months)
Job overview
- Performing all check-in and check-out tasks
- Managing online and phone reservations
- Informing customers about payment methods and verifying their credit card data
- Take ownership of customer issues and troubleshoot problems and drive resolutions
- Receive appreciations for best communication and problem-solving skills
- Worked in 4 departments, kitchen, food and beverage, housekeeping and Front Office Department
- Received Letter of appreciation from the former guest.
Education
Stanford
Received Food and beverage security certificate from
University Overview
Marriott
Best customer handling certificate received from JW
University Overview
IIHM (INTERNATIONAL INSTITUTE OF HOTEL MANAGEMENT)
Bachelor of science from hotel management
University Overview
Skills
- Staff Recruiting
- Listening Skills
- Hospitality Service
- Phone Inquiries
- Billing and Invoicing
- Check-In Management
- Time Management
- Cash Handling
- Special Requests
- Schedule Management
Accomplishments
Accomplishments
- Achieved Result by completing task with accuracy and efficiency.
- Documented and resolved Issue which led to Results
- Achieved Result through effectively helping with Task
Languages
Hindi
Full Professional
English
Full Professional
Punjabi
Full Professional
Spanish
Limited Working
Timeline
Front office Assistant
Le meridian
2020.03 - 2021.04 (1 year & 1 month)
Trainee
Stanford Park Hotel
2016.11 - 2017.06 (7 months)
Industrial Trainee
JW Marriott
2014.12 - 2015.05 (5 months)
Stanford
Received Food and beverage security certificate from
Marriott
Best customer handling certificate received from JW
IIHM (INTERNATIONAL INSTITUTE OF HOTEL MANAGEMENT)
Bachelor of science from hotel management
Similar Profiles
Ananta Deb NathAnanta Deb Nath
Housekeeper at Le MeridianHousekeeper at Le Meridian
N.Sai Prasad ReddyN.Sai Prasad Reddy
Associate at Le MeridianAssociate at Le Meridian
PADMAKHI BORAPADMAKHI BORA
Food and beverage Executive at Le MeridianFood and beverage Executive at Le Meridian