Namrata Patel
Las Vegas,NV
Summary
Highly experienced pharmacist with a robust background across retail, clinical, and telehealth settings, demonstrating over a decade of expertise in pharmaceutical practices. Proven capabilities include providing accurate prescription fulfillment, patient counseling, vaccine administration, remote medication management, and comprehensive clinical consultations. Skilled in regulatory compliance, optimizing healthcare outcomes, facilitating educational initiatives for patients and stakeholders, as well as utilizing telehealth platforms to deliver efficient care. Holds a Bachelor of Pharmacy degree from Nirma University and advanced studies in Industrial Pharmacy from Long Island University. Proficient in using data-driven approaches to improve processes and support patient-centered care delivery while maintaining adherence to safety standards and best practices. Seeking opportunities within healthcare or pharmaceutical roles focused on leveraging clinical knowledge to enhance patient wellbeing and streamline pharmacy operations.
Overview
19
19
years of professional experience
Work History
Pharmacist
Smith's Food & Drug Centers
09.2023 - Current
- Fulfilled prescription needs with a focus on accuracy and compliance with safety standards.
- Administered vaccines according to established protocols and patient requirements.
- Delivered comprehensive patient counseling and pharmaceutical care in adherence to best practices.
- Ensured full compliance with local, state, and federal regulations governing pharmacy operations.
- Engaged in continuous professional development to enhance knowledge and expertise in pharmacy practices.
- Maintained a high standard of service quality while addressing diverse customer needs within the pharmacy setting.
Clinical Pharmacist
UnitedHealth Group
08.2025 - 12.2025
- Reviewed prior authorization requests for formulary and non-formulary medications, applying clinical criteria, utilization management policies, FDA-approved indications, and evidence-based guidelines.
- Make approval, denial, or modification determinations within defined turnaround times and scope of licensure.
- Documented clinical rationale, request details, communications, and outcomes accurately within internal systems.
- Communicated determinations professionally to providers, pharmacies, and internal stakeholders.
- Identify clinically appropriate alternatives, step-therapy substitutions, or cost-effective options as applicable.
- Collaborate with the Clinical Services team to ensure consistency and quality of PA decisions.
Clinical Pharmacist
UnitedHealth Group
10.2024 - 03.2025
- Delivered comprehensive clinical consultations and account management services, prioritizing client satisfaction, retention, and trend management.
- Facilitated educational sessions for members in accordance with contractual obligations.
- Supported the development and implementation of strategies aimed at optimizing healthcare outcomes through clinical consultation.
- Ensured seamless communication between clients, members, and physicians by providing timely education on relevant updates.
Telepharmacist
Aspen RxHealth
02.2023 - 11.2023
- Delivered remote pharmaceutical consultations, providing medication management and adherence support to patients through a telehealth platform.
- Conducted comprehensive medication reviews (CMRs), ensuring accuracy and safety in prescriptions for over 50 patients monthly.
- Collaborated with healthcare providers to address potential drug interactions, optimize therapeutic outcomes, and enhance patient care.
- Achieved time-sensitive resolution of prescription issues, consistently maintaining high patient satisfaction rates.
- Utilized data-driven insights to identify trends in patient needs and recommend process improvements for efficiency and service enhancement.
- Ensured compliance with regulatory standards and best practices in telepharmacy operations, contributing to a reliable and secure healthcare delivery model.
Pharmacist
UnitedHealth Group
01.2023 - 05.2023
- Contributed to the efficient operation of a high-volume fulfillment pharmacy processing an average of 10,000 prescriptions per day, ensuring timely and accurate delivery of services.
- Oversaw the activities of pharmacy technicians, clerks, and customer service advocates to streamline operations and maintain compliance with quality standards.
- Managed visual verification processes for specialty medications and ensured proper replenishment of stock for automated dispensing machines.
- Organized workloads effectively by setting priorities, completing assignments punctually, and optimizing resource utilization in accordance with departmental standards.
- Ensured compliance with state and federal pharmacy laws and regulations while adhering to established quality assurance and improvement guidelines.
- Supported continuous improvement initiatives through adherence to department program standards and active participation in maintaining operational excellence.
Pharmacist
Medly Specialty Pharmacy
01.2021 - 11.2022
- Interpreted prescription data from various sources, ensuring timely processing and adherence to quality standards.
- Facilitated effective communication with patients, physicians, nursing staff, pharmacists, and healthcare team members to ensure clinical objectives were achieved.
- Recommended generic alternative prescription medications to help patients minimize medical expenses while maintaining therapeutic efficacy.
- Managed a daily volume of 50 customer inquiries and concerns through phone communication, ensuring satisfactory issue resolution.
- Coordinated patient enrollment into assistance programs, contributing to improved access to essential medications.
- Increased sales by 10% through strategic patient support initiatives and enhanced service delivery.
Covid Vaccine Immunizer
CVS Health
12.2020 - 02.2021
- Administered over 100 Covid-19 vaccinations daily across nursing homes, assisted living, and skilled nursing facilities.
- Conducted patient interviews to verify insurance eligibility and ensure compliance with program requirements.
- Provided counseling on potential side effects, offering clear guidance for both common and less-known reactions.
- Prepared vaccines for administration while adhering to strict safety and procedural protocols.
- Monitored patients post-vaccination to identify and address any adverse reactions promptly.
- Recorded vaccination details in patient medical records accurately and efficiently, maintaining meticulous documentation practices.
Pharmacist
CVS Health
11.2015 - 04.2016
- Organized and prioritized the processing of over 300 prescriptions daily, resulting in decreased patient wait times and maintaining high levels of customer satisfaction.
- Conducted medication consultations with up to 20 patients daily, enhancing patient awareness regarding available health services offered by the pharmacy.
- Ensured proper ordering, handling, documentation, receiving, and storage of controlled substances while maintaining compliance with regulatory requirements for Schedule II drugs.
- Played a key role in sustaining a perpetual inventory system for controlled substances to ensure accurate stock levels and adherence to safety protocols.
- Adapted efficiently to a rapidly changing work environment, maintaining consistent performance under dynamic conditions.
- Supported operational workflows to meet both patient care standards and organizational goals in a fast-paced pharmacy setting.
Staff Pharmacist
Smith's Food & Drug Centers
03.2015 - 10.2015
- Coordinated workflow across all areas of the pharmacy, stepping in during management absences to ensure seamless operations.
- Supervised and provided educational guidance to pharmacy technicians, maintaining adherence to Continuous Quality Improvement standards.
- Conducted prospective Drug Use Reviews for patient orders, verifying completeness and accuracy while addressing potential allergies, interactions, and contraindications.
- Optimized drug inventory management systems to reduce waste and achieved a 20% decrease in costs.
- Ensured compliance with regulatory standards by reviewing patient prescriptions and overseeing proper medication handling and dispensing.
- Strengthened operational efficiency through proactive problem-solving and effective team alignment in a high-demand environment.
Staff Pharmacist
CVS Health
12.2012 - 03.2015
- Coordinated timely communication of prescriptions to physician, insurance and patient and other healthcare professionals following agreed upon approval & denial management processes.
- Participated in quality improvement programs eg .Diabetes and Blood Pressure screening deemed necessary to improve quality of patient care.
- Administered over 300 on-site immunizations to promote vaccination initiatives for wellness.
- Evaluated patient histories to assess medication compliance and identify issues such as doctor shopping or excessive usage.
Staff Pharmacist
Skaffs Pharmacy
06.2012 - 08.2012
- Ensured full compliance with federal and state laws, policies, and procedures while adhering to ethical standards in all pharmacy operations.
- Provided comprehensive patient education on drug interactions, potential side effects, and optimal methods of administration to promote safe medication use.
- Delivered personalized over-the-counter medication recommendations to address individual symptoms effectively.
- Conducted thorough reviews of prescriptions to ensure accuracy and appropriateness for patient care.
- Maintained operational efficiency by organizing inventory management processes and ensuring the seamless availability of medications.
- Fostered a customer-focused environment by addressing patient inquiries and concerns with professionalism and expertise.
Pharmacy Intern
Woodhull Rx Center
03.2011 - 05.2011
- Assisted in the preparation and dispensing of medications, ensuring compliance with regulatory guidelines and safety protocols.
- Conducted thorough reviews of patient prescriptions to verify accuracy and prevent potential drug interactions.
- Provided counseling to patients regarding medication usage, dosages, and potential side effects under pharmacist supervision.
- Maintained accurate inventory records by monitoring stock levels and managing medication orders.
- Supported the team in implementing procedures to improve workflow efficiency and reduce wait times for patients.
- Collaborated with healthcare professionals to address prescription-related inquiries and enhance patient care outcomes.
Pharmacy Intern
Manhattan Pharmacy
03.2007 - 05.2009
- Supported pharmacists in filling and dispensing 75% of prescriptions, ensuring accuracy and adherence to technical processes.
- Performed pharmacy technician duties and technical functions to maintain workflow efficiency.
- Conducted patient counseling for over 10 individuals under the supervision of a pharmacist, ensuring compliance with HIPAA regulations and providing compassionate customer care.
- Addressed insurance rejections and resolved billing issues promptly, contributing to streamlined operations.
- Achieved a 96% patient satisfaction score through effective problem-solving and exceptional service delivery.
- Maintained strict adherence to pharmaceutical standards, safety protocols, and regulatory requirements throughout all tasks.
Education
Nirma University
India01.2010
Master of Industrial Pharmacy -
Long Island University
Brooklyn, NY01.2009
Bachelor of Pharmacy -
Anand College of Pharmacy
India01.2006
Timeline
Clinical Pharmacist
UnitedHealth Group
08.2025 - 12.2025
Clinical Pharmacist
UnitedHealth Group
10.2024 - 03.2025
Pharmacist
Smith's Food & Drug Centers
09.2023 - Current
Telepharmacist
Aspen RxHealth
02.2023 - 11.2023
Pharmacist
UnitedHealth Group
01.2023 - 05.2023
Pharmacist
Medly Specialty Pharmacy
01.2021 - 11.2022
Covid Vaccine Immunizer
CVS Health
12.2020 - 02.2021
Pharmacist
CVS Health
11.2015 - 04.2016
Staff Pharmacist
Smith's Food & Drug Centers
03.2015 - 10.2015
Staff Pharmacist
CVS Health
12.2012 - 03.2015
Staff Pharmacist
Skaffs Pharmacy
06.2012 - 08.2012
Pharmacy Intern
Woodhull Rx Center
03.2011 - 05.2011
Pharmacy Intern
Manhattan Pharmacy
03.2007 - 05.2009
Nirma University
Master of Industrial Pharmacy -
Long Island University
Bachelor of Pharmacy -
Anand College of Pharmacy