Compassionate medical assistant with years of healthcare setting experience who strives to cope with an array of unpredictable situations, be flexible, and remain emotionally stable under stress when working with patients, their families, and other members of the health care team. Looking to advance to a Nursing career.
• As an informal leader, I mentor and precept new onboarding team members including nurses, medical assistants, and cardiac technicians.
• Collaborate with the clinic supervisor to improve Medical Assistant clinic workflows, train co-workers on changes in workflow and improve team efficiency.
• Train co-workers how to process medication prior-authorizations to meet insurer's requirements and accurately depict medical necessity.
• Clearly explain treatment procedures, medications, diets, or physicians' instructions to patients.
• Provided patient care, catheters, and telemetry with interdisciplinary team
• Collected lab specimens, took vital signs including blood sugar levels, monitored intake and output, and documented in Epic
• Adhered to all safety guidelines, hospital protocols and regulations
• Provided solace to patients anticipating surgery and long term rehabilitation
• Monitor EKG and train patients how to use spirometer
• Walked with patients and listened to their fears, concerns and private disclosures
• Empty drains and record output