Nan Naing
Urbandale,IA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Ambassador
Thermo Fisher Scientific Inc.
Frederick, MD
10.2021 - 09.2023
- Assisted team with operational policies and procedures to drive services.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Kept detailed log of employee training progress and evaluated where necessary.
- Trained and mentored new personnel hired to fulfill various roles.
- Provided coaching and mentoring to employees.
- Established and maintained quality control standards.
- Interpreted and taught new hires to understand work orders, production figures and BOLs to inform adjustments for increased productivity.
Executive Committee Member
Myanmar Women Entrepreneur Association
Yangon, Myanmar
09.2009 - 12.2019
- Established clear and competitive goals, growth roadmaps, and strategic business plans.
- Participated in monthly training on latest technology trends and products in industry.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Represented organization at industry conferences and events.
- Organize and plan for Association Events
Salon Management and Hair & Makeup Artist
G-six Hair And Makeup
Yangon, Myanmar
10.2002 - 12.2019
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Resolved guest complaints about service or style.
- Organized sales area and work station to showcase products and boost sales.
- Recorded notes for future reference about customer preferences and services delivered.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Counted and documented opening and closing cash amounts daily.
- Answered phone calls and emails to schedule client appointments.
- Developed loyal following of clients by providing high-quality services.
- Maintained regular client list and successfully handled walk-in customers.
- Used social media platforms to promote salon and services.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Demonstrated thorough knowledge of all salon products and services.
- Increased revenue through effective customer service and inventory management.
- Trained new cosmetologists on makeup and skincare products and techniques.
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
MBA - Master of Business Administration
Yangon Institute of Economics
Yangon, Myanamar02.2014
Bachelor of Arts - English
Yangon University of Distance Education
Yangon, Myanmar11.2004
Skills
- Adobe Systems Adobe Photoshop
- Coordinate Events
- Internal Communications
- Data Accuracy
- Emotional Support
- Active Listening
- Public Relations
- Strategic Planning
- Billing and Payment Processing
- Product Recommendations
- Time Management
- Administrative Operations
- Appointment Scheduling
- Training Employees
- Customer Service
- Quality Control Planning
- Operational Efficiency
- Active Learning
- Innovative and Visionary
- Microsoft Outlook
Certification
- Ambassador, Thermo Fisher Scientific - 1 month
- Chic Makeup Training New York- 6 weeks
- Toni and Guy Training to Trainers- 10 days
Languages
English
Professional Working
Burmese
Native or Bilingual
Timeline
Ambassador
Thermo Fisher Scientific Inc.
10.2021 - 09.2023
Executive Committee Member
Myanmar Women Entrepreneur Association
09.2009 - 12.2019
Salon Management and Hair & Makeup Artist
G-six Hair And Makeup
10.2002 - 12.2019
MBA - Master of Business Administration
Yangon Institute of Economics
Bachelor of Arts - English
Yangon University of Distance Education