Nana Osei

Cashier/Deli Associate

Roots Cafe

Westbrook

07.2023 - Current

Processed customer transactions accurately and efficiently at a local cafe.
Managed cash register and maintained accurate cash drawer balance.
Assisted customers with menu selections and answered product inquiries.
Handled daily inventory checks and restocked supplies as needed.
Maintained cleanliness and organization of the front counter area.
Collaborated with team members to ensure smooth service flow during peak hours.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Accepted cash and credit card payments, issued receipts and provided change.
Operated cash register or POS system to receive payment by cash, check and credit card.
Collected payments and provided accurate change.
Greeted customers and answered any questions they had about the store's products and services.
Performed other duties as assigned by management.
Stocked shelves with merchandise when needed.
Helped customers find specific products, answered questions, and offered product advice.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Issued receipts, refunds, credits or change due to customers.
Answered customer questions and provided store information.
Delivered high level of customer service to patrons using active listening and engagement skills.
Worked closely with front-end staff to assist customers.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Processed sales transactions to prevent long customer wait times.
Learned roles of other departments to provide coverage and keep store operational.
Followed company security procedures for handling large sums of money.
Answered customer inquiries regarding store policies and procedures.
Balanced daily transactions on a computerized point-of-sale system.
Assisted customers over the phone regarding store operations, product information and order placement.
Scanned merchandise using point-of-sale system for accurate purchase totals.