Nana Say
Portland,OR
Summary
Professional caregiver with experience delivering patient-centered care in fast-paced environments. Skilled in assisting with daily living activities, monitoring vital signs, and providing emotional support. Strong focus on team collaboration and achieving positive outcomes. Reliable, adaptable, and skilled in using medical equipment and following care plans.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Avalon Care Center
03.2023 - Current
- Provided direct patient care, assisting with daily living activities and ensuring comfort.
- Monitored vital signs, documenting changes and reporting to nursing staff for timely interventions.
- Assisted in mobility, safely transferring patients to enhance movement and prevent falls.
- Maintained cleanliness of patient areas, adhering to infection control protocols to ensure safety.
Medication Aide
Odd Fellows Nursing Home
04.2020 - 10.2021
- Observed and recorded vital signs and reported changes to physicians or nurses.
- Documented and updated patient data on electronic medical charts, maintaining accuracy and confidentiality.
- Monitored patients for medical changes and reviewed and revised care plans accordingly.
- Administered medications accurately to ensure patient safety and adherence to prescribed treatments.
- Monitored patient responses to medications, reporting any adverse reactions to nursing staff promptly.
Interpreter Scheduler
IRCO International Language Bank
01.2017 - 02.2019
- Provided excellent customer service on inbound calls from clients requiring interpretation services
- Processed and provided quotes to client on demand, based on complicated criteria Investigated and resolved customer inquiries and complaints in a timely and empathetic manner
- Verified and processed approximately 200 payroll summaries on a monthly basis
- Reviewed, corrected and mailed out invoices for up to 150 clients per month
Medical Interpreter & Operator
Martti
08.2015 - 12.2016
- Help patients, doctors, nurses, social workers, counseling and other staff member in clinics and hospital through video remote interpreter.
- Answer calls and help clients with the language they need and transfer calls to interpreters.
- Interpreted verbal and written information during examinations, tests and treatments.
Education
High School Diploma -
David Douglas High School
Portland, OR06.2013
Skills
- Organization and efficiency
- Data entry
- Problem solving skills
- Excellent communication and listening
- Driven, motivated, hard-working
- Detail oriented, time management
- Patient care
- HIPAA compliance
- Reliable team player
Certification
- CNA - Certified Nurse Assistant
- CMA - Certified Medication Aide
Timeline
Certified Nursing Assistant
Avalon Care Center
03.2023 - Current
Medication Aide
Odd Fellows Nursing Home
04.2020 - 10.2021
Interpreter Scheduler
IRCO International Language Bank
01.2017 - 02.2019
Medical Interpreter & Operator
Martti
08.2015 - 12.2016
High School Diploma -
David Douglas High School