Nanci Cestone
Oldsmar
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Track record of maintaining accuracy and efficiency in fast-paced environment.
Committed to ensuring each customer receives outstanding service by providing friendly and helpful support.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Wellness Clerk
Earth Fare
03.2022 - 04.2023
- Enhanced customer satisfaction by providing personalized wellness recommendations based on individual needs and preferences.
- Managed vendor relationships to ensure timely delivery of high-quality products at competitive prices.
- Stayed informed about current industry trends, enabling the provision of relevant advice to customers seeking guidance on various health-related topics.
Supervisor
World Market
07.2017 - 09.2022
- Key holder responsible for bank deposits, ordering of money, schedules and opening and closing of store.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Participated many a store reset, holiday prep, merchandising processing online orders as well as Happy Returns.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
Sales Associate
Dillards Department Store
03.2016 - 07.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Owner
Cestone Self Storage
09.1990 - 06.2016
- Oversaw the project from its inception to opening day.
- Managed day-to-day business operations of a 256 unit facility.
- Duties included AR/AP, schedules, presided over delinquencies and auction proceedings, according to state regulations, if necessary.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
Cosmetology License - Cosmetology
Keystone Beauty School
ScrantonPublic Speaking
Dale Carnegie Course
Clarks Summit, PAHigh School Diploma -
Abington Heights High School
Clarks Summit, PA06-1985
Skills
- Reliability and punctuality
- Goal-oriented mindset
- Time management proficiency
- Nutritional guidance
- Stock replenishment
- POS system operations
- Cash handling experience
- Sales expertise
- Point of sale operation
- Account assistance
Certification
Dale Carnegie Course
Timeline
Wellness Clerk
Earth Fare
03.2022 - 04.2023
Supervisor
World Market
07.2017 - 09.2022
Sales Associate
Dillards Department Store
03.2016 - 07.2017
Owner
Cestone Self Storage
09.1990 - 06.2016
Cosmetology License - Cosmetology
Keystone Beauty School
Public Speaking
Dale Carnegie Course
High School Diploma -
Abington Heights High School
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