Nanci Diaz
Vernon,TX
Summary
Motivated and detail-oriented professional pursuing a role in Food Safety& Quality Assurance. Familiar with HACCP principles, GMPs and SSOPs. Known for strong observational skills, quick learning, and a reliable work ethic. Eager to support daily FSQA operations, maintain accurate documentation, and uphold food safety standards while growing within a fast-paced production environment.
Overview
12
12
years of professional experience
4
4
Certifications
Work History
Line Lead
Tyson Foods Inc
Vernon, TX
10.2021 - Current
- Provided guidance to team members on safety protocols and quality standards.
- Led and influenced team members through actions and expectations to meet improvement goals.
- Directed workflow, monitored progress, and ensured deadlines were met.
- Created reports detailing productivity levels, inventory counts, absenteeism rates.
- Inspected finished products prior to shipment for compliance with quality control standards.
- Used daily system logs to document production information, discussing issues with management.
- Measured and weighed items to meet quality standards and prevent waste.
- Ensured all production processes complied with company policies and procedures.
General Manager
Best Western Plus The Inn & Suites At Muskogee
Muskogee, Oklahoma
01.2015 - 10.2021
- Manage all activity of a 66 room hotel
- Oversee the daily functions and manage staff of 20 employees
- Reviewed room inventory management to maximize room revenue.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Implemented business strategies to increase revenue and target new markets.
- Forecasted customer demand to set pricing.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Tracked monthly sales to create reports for business development planning.
- Created schedules and monitored payroll to remain within budget.
- Recruited, interviewed and hired qualified staff for open positions. Administered employee discipline through verbal and written warnings.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Resolved customer complaints quickly while maintaining high quality standards of service.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Ensure staff is trained to act according to compliance with company policies and procedures, ensuring compliance with applicable laws, regulations and industry standards.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Assistant Manager
LaQuinta Inn & Suites
Muskogee, Oklahoma
02.2014 - 01.2015
- Managed front desk operations for 69-room hotel, ensuring guest satisfaction and efficient service.
- Supervised hotel staff and worked to resolve issues
- Trained new employees on hotel procedures to ensure compliance and operational consistency.
- Created weekly schedules for employees to optimize staff coverage and efficiency.
- Assisted with accounting tasks, including financial reports and payroll processing, to maintain accurate financial records.
- Established professional business relationships with corporate clients.
Education
Dental Assisting -
Community Care College
Tulsa, OklahomaSkills
- Safety processes and regulations
- Safety Procedures
- Performance Tracking
- Production Scheduling
- Production Logging
- Resource Allocation
- Preventive Maintenance
- Cost Reduction
- Operational Excellence
- Assignment Delegation
- Deadline Management
- Workload prioritization
- Issue Resolution
- Audits
- Record Verification
- Team Training
- Coaching and Mentoring
- Leadership
Certification
PIT
Timeline
Line Lead
Tyson Foods Inc
10.2021 - Current
General Manager
Best Western Plus The Inn & Suites At Muskogee
01.2015 - 10.2021
Assistant Manager
LaQuinta Inn & Suites
02.2014 - 01.2015
Dental Assisting -
Community Care College