Nanci Panfilo

• Greet patients in person and assist them with filling out patient intake forms.
• Answer a high volume of calls.
• Check-in patients
• Schedule ands cancel appointments ( NexGen and CureMd)
• Verify insurance eligibility and copy of insurance card
• Collect co-pays
• Submit prior authorization for radiology and follow-up appointments
• Make follow-up appointments for referrals approve
• Confirm next day's appointments
• Reschedule missed appointments
• Prepare charts for up coming visits
• File patients labs, x-rays, ekg, results and others documents after the provider has signed off
• Entering patient demographic and insurance information accurately

Back Office

• Prepare patients for examination and assist provider with examination and/or procedure
• Perform initial health data collection
• Preform venipuncture, vitals signs, injections, gather specimens and send to the lab for processing timely
• Handle hazardous waste appropriately
• Administer immunization and medications per provider's order.
• Organizing and cleaning rooms

Front Office

• Greet patient
• Check-in and check-out patients
• Answer phone calls
• Schedule follow-up appoitments
• Filing patients results
• Collecting co-pays
• Verify insurance
• Request referrals

Back office

• Vitals
• Prepare rooms