Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jillian Griffin CCMA, MAA, CPT 1

Brentwood,CA

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

4
4
years of professional experience

Work History

Front/Back Office Medical Assistant

John Muir Health-Urgent Care
Brentwood, CA
08.2020 - Current
  • Posted payments and charges to patient accounts and participated in billing processes.
  • Assessed calls and inquiries to prioritize services based on medical emergencies.
  • Protected patients' rights by maintaining confidentiality of medical, personal and financial information.
  • Ordered prescription refills on behalf of existing office patients.
  • Placed laboratory tests and scan results in EMR for provider review.
  • Cross-trained in front-office procedures to back up reception staff.
  • Created new patient charts and scanned documentation before and after appointments into EHR system.
  • Completed routine in-office laboratory tests such as checking patients' blood glucose or hemoglobin levels after basic finger sticks.
  • Helped with phlebotomy work by drawing blood for tests and giving common injections for immunization and treatment.
  • Partnered with insurance company contacts to obtain authorizations related to performing medical procedures.
  • Kept medical office supplies adequately stocked by anticipating inventory needs, placing orders and monitoring office equipment.
  • Registered new patients and updated existing patient demographics by collecting detailed patient information.

Medical Assistant/ Mohs Surgical Assistant

MD Dermatology
Pleasanton , CA
06.2020 - 12.2021
  • Assisted with procedures such as skin biopsies and skin cancer excisions surgeries, and Mohs staged surgical procedures.
  • Maintained accurate records during each stage of the Mohs surgical process, to include pictures and measurements.
  • Maintained biopsy and pathology specimen book complete and up to date, relayed results to patients in a timely manner.
  • Assisted in preforming cosmetic procedures that included microdermabrasion, Picosure Laser, IPL Fotofacial, and Fraxel Laser.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Taught patients about medications, procedures and care plan instructions.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Obtained pre- and post-treatment vital signs and weight.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.

Front/Back Office Medical Assistant

Instant Urgent Care
Dublin, CA
10.2019 - 07.2020
  • Pediatric exams (head circumference, height/weight, length)
  • CLIA waived testing
  • Wound care/bandaging
  • Transport and process of blood and non-blood specimens
  • Follow infection control measure protocols
  • Perform venipunctures and dermal punctures; Properly disposed of sharps
  • Pap smear tray set-up; Injections (IM, ID, SC);
  • Posted payments and charges to patient accounts and participated in billing processes.
  • Assessed calls and inquiries to prioritize services based on medical emergencies.
  • Protected patients' rights by maintaining confidentiality of medical, personal and financial information.
  • Ordered prescription refills on behalf of existing office patients.
  • Cross-trained in front-office procedures to back up reception staff.
  • Created new patient charts and scanned documentation before and after appointments into EHR system.
  • Kept medical office supplies adequately stocked by anticipating inventory needs, placing orders and monitoring office equipment.

Medical Assistant Intern

Kaiser Permanente
Walnut Creek, CA
08.2019 - 09.2019
  • Medical Assisting Externship
  • Roomed patients, obtained vital signs; transported patients; administered EKGs; assisted with the preparation and removal of IV bags and lead wires, as well as prepared and properly sanitized exam rooms.

Education

Medical Assisting with Phlebotomy Certificate EKC/ECG Technician Certificate -

Contra Costa Medical Career College
9.2019

B.S - Animal Science

CSU Chico
12.2018

Associate of Science - Agricultural And Food Products Processing

Butte College
Oroville, CA
12.2016

Skills

  • BLS certified
  • HIPAA/OSHA guidelines
  • Knowledge of EHR/EMR
  • First Aid training
  • CPT, ICD-10, HCPCS coding
  • Insurance terminology: HMO/PPO & government programs
  • Medical charting/records
  • Medical terminology
  • Injections (IM, ID, SC)
  • Urinalysis
  • Minor office surgery/medical asepsis
  • Sterilization (autoclave)
  • Pap tray set-up
  • Pediatric exams (head circumference, height/weight, length)
  • CLIA waived testing
  • Wound care/bandaging
  • Infection control measures
  • Evacuation collection tubes,
  • Additives, and order of draw
  • Routine venipuncture procedure with WIS, ETS, and syringe methods
  • Needles, and needle safety
  • Transport and processing of blood and non-blood specimens
  • Holter Monitor
  • Performance and interpretation of 12-Lead EKG
  • Identify and troubleshoot different kinds of artifact
  • Identify and interpret rhythms

Accomplishments

  • Jessica CCMA, CPT 1, Director of Medical Assisting Contra Costa Medical Career College 925-757-2900 Jessica@ccmcc.edu
  • Mindi Guarino CMA, Director of Career Services, Contra Costa Medical Career College 925-757-2900, mindi@ccmcc.edu

Timeline

Front/Back Office Medical Assistant

John Muir Health-Urgent Care
08.2020 - Current

Medical Assistant/ Mohs Surgical Assistant

MD Dermatology
06.2020 - 12.2021

Front/Back Office Medical Assistant

Instant Urgent Care
10.2019 - 07.2020

Medical Assistant Intern

Kaiser Permanente
08.2019 - 09.2019

Medical Assisting with Phlebotomy Certificate EKC/ECG Technician Certificate -

Contra Costa Medical Career College

B.S - Animal Science

CSU Chico

Associate of Science - Agricultural And Food Products Processing

Butte College
Jillian Griffin CCMA, MAA, CPT 1