Jillian Griffin CCMA, MAA, CPT 1
Brentwood,CA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
4
4
years of professional experience
Work History
Front/Back Office Medical Assistant
John Muir Health-Urgent Care
Brentwood, CA
08.2020 - Current
- Posted payments and charges to patient accounts and participated in billing processes.
- Assessed calls and inquiries to prioritize services based on medical emergencies.
- Protected patients' rights by maintaining confidentiality of medical, personal and financial information.
- Ordered prescription refills on behalf of existing office patients.
- Placed laboratory tests and scan results in EMR for provider review.
- Cross-trained in front-office procedures to back up reception staff.
- Created new patient charts and scanned documentation before and after appointments into EHR system.
- Completed routine in-office laboratory tests such as checking patients' blood glucose or hemoglobin levels after basic finger sticks.
- Helped with phlebotomy work by drawing blood for tests and giving common injections for immunization and treatment.
- Partnered with insurance company contacts to obtain authorizations related to performing medical procedures.
- Kept medical office supplies adequately stocked by anticipating inventory needs, placing orders and monitoring office equipment.
- Registered new patients and updated existing patient demographics by collecting detailed patient information.
Medical Assistant/ Mohs Surgical Assistant
MD Dermatology
Pleasanton , CA
06.2020 - 12.2021
- Assisted with procedures such as skin biopsies and skin cancer excisions surgeries, and Mohs staged surgical procedures.
- Maintained accurate records during each stage of the Mohs surgical process, to include pictures and measurements.
- Maintained biopsy and pathology specimen book complete and up to date, relayed results to patients in a timely manner.
- Assisted in preforming cosmetic procedures that included microdermabrasion, Picosure Laser, IPL Fotofacial, and Fraxel Laser.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Taught patients about medications, procedures and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Obtained pre- and post-treatment vital signs and weight.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Front/Back Office Medical Assistant
Instant Urgent Care
Dublin, CA
10.2019 - 07.2020
- Pediatric exams (head circumference, height/weight, length)
- CLIA waived testing
- Wound care/bandaging
- Transport and process of blood and non-blood specimens
- Follow infection control measure protocols
- Perform venipunctures and dermal punctures; Properly disposed of sharps
- Pap smear tray set-up; Injections (IM, ID, SC);
- Posted payments and charges to patient accounts and participated in billing processes.
- Assessed calls and inquiries to prioritize services based on medical emergencies.
- Protected patients' rights by maintaining confidentiality of medical, personal and financial information.
- Ordered prescription refills on behalf of existing office patients.
- Cross-trained in front-office procedures to back up reception staff.
- Created new patient charts and scanned documentation before and after appointments into EHR system.
- Kept medical office supplies adequately stocked by anticipating inventory needs, placing orders and monitoring office equipment.
Medical Assistant Intern
Kaiser Permanente
Walnut Creek, CA
08.2019 - 09.2019
- Medical Assisting Externship
- Roomed patients, obtained vital signs; transported patients; administered EKGs; assisted with the preparation and removal of IV bags and lead wires, as well as prepared and properly sanitized exam rooms.
Education
Medical Assisting with Phlebotomy Certificate EKC/ECG Technician Certificate -
Contra Costa Medical Career College
9.2019
B.S - Animal Science
CSU Chico
12.2018
Associate of Science - Agricultural And Food Products Processing
Butte College
Oroville, CA12.2016
Skills
- BLS certified
- HIPAA/OSHA guidelines
- Knowledge of EHR/EMR
- First Aid training
- CPT, ICD-10, HCPCS coding
- Insurance terminology: HMO/PPO & government programs
- Medical charting/records
- Medical terminology
- Injections (IM, ID, SC)
- Urinalysis
- Minor office surgery/medical asepsis
- Sterilization (autoclave)
- Pap tray set-up
- Pediatric exams (head circumference, height/weight, length)
- CLIA waived testing
- Wound care/bandaging
- Infection control measures
- Evacuation collection tubes,
- Additives, and order of draw
- Routine venipuncture procedure with WIS, ETS, and syringe methods
- Needles, and needle safety
- Transport and processing of blood and non-blood specimens
- Holter Monitor
- Performance and interpretation of 12-Lead EKG
- Identify and troubleshoot different kinds of artifact
- Identify and interpret rhythms
Accomplishments
- Jessica CCMA, CPT 1, Director of Medical Assisting Contra Costa Medical Career College 925-757-2900 Jessica@ccmcc.edu
- Mindi Guarino CMA, Director of Career Services, Contra Costa Medical Career College 925-757-2900, mindi@ccmcc.edu
Timeline
Front/Back Office Medical Assistant
John Muir Health-Urgent Care
08.2020 - Current
Medical Assistant/ Mohs Surgical Assistant
MD Dermatology
06.2020 - 12.2021
Front/Back Office Medical Assistant
Instant Urgent Care
10.2019 - 07.2020
Medical Assistant Intern
Kaiser Permanente
08.2019 - 09.2019
Medical Assisting with Phlebotomy Certificate EKC/ECG Technician Certificate -
Contra Costa Medical Career College
B.S - Animal Science
CSU Chico
Associate of Science - Agricultural And Food Products Processing
Butte College
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