Megan Appleberry
Nashville,TN
Summary
Dedicated medical assistant with expertise in HIV patient education and team collaboration. Proven track record in maintaining accurate patient records and ensuring compliance with healthcare regulations. Committed to enhancing patient care and streamlining office processes through effective practices.
Overview
1
1
Language
1
1
Certification
17
17
years of professional experience
Work History
Front/Back Office Medical Assistant
Restore Health and Wellness
Chattanooga, Tennessee
07.2024 - 03.2025
- Managed scheduling of appointments and follow-up visits for patients.
- Assisted healthcare providers with patient intake and data entry processes.
- Coordinated communication between patients and medical staff effectively.
- Maintained patient records in electronic health record systems accurately.
- Educated patients on office procedures and healthcare services available.
- Prepared examination rooms and ensured all medical supplies were stocked.
- Handled insurance verification and billing inquiries for patients smoothly.
- Collaborated with team members to improve workflow efficiency daily.
- Adhered to HIPAA regulations when handling confidential information.
- Ensured that all medications were ordered correctly according to physician instructions.
Intake Specialist
Tennessee Orthopedic Alliance
Nashville, TN
10.2023 - 05.2024
- Managed patient intake process for orthopedic services efficiently.
- Collected and recorded patient information accurately in electronic systems.
- Issued, gathered and inspected intake forms to confirm correct signatures and information.
- Maintained organized patient files and ensured confidentiality of records.
- Maintained clinical records and required paperwork in compliance with agency standards.
Medical Assistant
Chattanooga C.A.R.E.S/Cempa
Chattanooga, Tennessee
10.2007 - 09.2019
- Collected and documented vital signs and medical histories accurately.
- Supported healthcare providers during examinations and treatments, guaranteeing precise patient preparation.
- Administered injections, medications, and treatments per physician instructions.
- Performed laboratory tests and processed specimens for analysis.
- Educated patients on medication usage and health maintenance strategies.
- Coordinated communication between patients, clinicians, and administrative staff efficiently.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Registered new patients into practice management software program accurately entering demographic information.
- Communicated with pharmacies to ensure timely processing of patients' prescriptions. to submit and refill patients' prescriptions.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Assisted back office patient processes to reduce office wait times.
Education
Medical Assistant Diploma
Advanced Career Training
Atlanta06-2003
Skills
- Patient intake management
- Clinical documentation
- HIPAA compliance
- Patient education
- Time management
- Attention to detail
- Team collaboration
- Teamwork and collaboration
- Collaborative Problem-solving
- Problem solving
- Crisis intervention
- Referral services
- Resource linking
- Community outreach
- Community health
- HIV and AIDS care
- HIV/STD screenings
- Substance abuse awareness
- Sexual health education
- Cultural sensitivity
- Empathy development
- Mental health assessment
- Behavioral interventions
- CPR certified
- Training skills
- Adaptability
- Honest and ethical
- Group facilitation
- Social determinants awareness
- Adaptability
- Social determinants awareness
Languages
American Sign Language
Limited
Certification
- CPR
- Tour of Motivational Interviewing
- CPI-Nonviolent Crisis Intervention
- Sex, Drugs, and Mental Health: Addressing Sexual Health and Substance Use in PLWH
- D.E.B.I (VOICES/VOCES HIV Prevention Intervention)
- OraQuick ADVANCE Training
Accomplishments
- Everyday Achievement Award-Staff Encouragement, Humbleness, and a Great Attitude
Affiliations
- 2008 Chair-National Black Aids Awareness Day, Chattanooga TN
- 2009 Co-Chair-National Black Aids Awareness Day, Chattanooga TN
- 2019 Committee for Black Women- Cempa Community Care, Chattanooga TN
- 2019 Mayors Council for Women, Chattanooga TN
Timeline
Front/Back Office Medical Assistant
Restore Health and Wellness
07.2024 - 03.2025
Intake Specialist
Tennessee Orthopedic Alliance
10.2023 - 05.2024
Medical Assistant
Chattanooga C.A.R.E.S/Cempa
10.2007 - 09.2019
Medical Assistant Diploma
Advanced Career Training