CHERLYN MAY ESTACIO

• Utilized Epic EHR system for patient data management
• Performed patient rooming procedures and vital sign assessments
• Performed newborn screenings, including PKUs, bilirubin TCB checks, hemoglobin and lead tests, and vision acuity assessments to ensure early detection of health issues
• Conducted well child checks, including vital signs, allergy confirmation, medication review, medical history assessment, developmental questions, and hunger screening, to promote optimal child health

6 months and under PPD

MCHAT 18 months and 24 months

ASQ 9 months, 15 months, 30 months

PHQ-9 12 years and above

12 month and 24 month Hemoglobin + Lead, Vision Acuity Screening

3 years and 4 years OAE Hearing Screen + Vision Acuity Screening

Documented and tracked vaccines due, ensuring compliance with immunization schedules

Birth Hep B

2 months Hep B, Rotavirus, DTaP, Hib, PCV20, IPV

4 months Rotavirus, DTaP, Hib, PCV20, IPV

6 months, Hep B, Rotavirus, DTaP, Hib, PCV20, IPV

12 months, Hib, PCV20, MMR, Varicella, Hep A

15 months DTaP

18 months Hep A (must be 6 months from last dose)

2 years and older Hep A (If not received at 18 months, 2 dose series)

Pneumococcal Polysaccharide

(PPSV, PCV 23: Only for those with certain medical conditions)

4 years DTaP, IPV, MMR, Varicella

11-12 years Tdap, HPV, Meningococcal

11.5-12.5 years HPV (2nd dose must be 6 months after 1st dose)

16 years Meningococcal

Beyfortus (RSV) 50mg=5kg (>11lb)

Flu: >6 months old: Oct-June (Need2 doses 4 wks. apart if

Rotateq: Requires 3 doses to complete Rotavirus series

Rotarix: Requires 2 doses to complete Rotavirus series

Pentacel: DTaP/IPV/Hib

Vaxelis: DTaP/Hep B/Hib/IPV

• Ensured adherence to HIPAA regulations in patient data management.
• Utilized EHR (Office Ally) for accurate patient record management.
• Insurance Eligibility and Copay Verification
• Managed patient referral process to ensure timely specialist access.
• Obtained prior authorizations to facilitate patient care services.
• Patient Scheduling
• New Patient Registration/Scheduling
• TELE-HEALTH Scheduling
• Managed lab work orders and arranged for at-home lab draws.
• Processed medication refill requests and coordinated new prescription orders.
• IM and SQ Injections
• EKG
• Surgery Clearance
• Medical Records Request
• Primary Care Clinic, Filipino Owned Clinic, Fluent in Tagalog. Website: RelianceHWS@gmail.com

• Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
• Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
• Gathered health history and vital signs through patient interviews, facilitating comprehensive assessments by healthcare providers.
• Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
• Prepared treatment rooms for patient examinations.
• Ordered medical supplies, maintained inventory logs, and restocked exam rooms.
• Maintained stock of essential supplies and equipment throughout the facility.
• Cleaned and maintained medical equipment following procedures and standards.
• Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
• Collected and packaged biological specimens for diagnostic testing, ensuring readiness for internal and laboratory analysis.
• Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
• Assisted back office patient processes to reduce office wait times.
• Documented notes during patient visits.

• Welcomed patients with friendly greeting, answered questions, gathered visit details, and directed to appropriate providers to enhance patient experience.
• Provided exceptional customer service to patients, answering questions and addressing concerns.
• Greeted and assisted patients with check-in procedures.
• Assisted patients in filling out check-in and payment paperwork.
• Used AdvancedMD to schedule appointments.
• Scheduled, coordinated and confirmed appointments.
• Answered incoming calls, scheduled appointments and filed medical records.
• Filed and maintained patient records in accordance with HIPAA regulations.
• Entered patient demographic and insurance data into electronic medical record system.
• Compiled and maintained patient medical records to keep information complete and up-to-date.
• Managed patient registration process, confirming data accuracy and completeness.
• Verified insurance eligibility and coverage for patients.
• Provided patients with essential information about procedures and services.
• Assisted patients in identifying issues and referred them to specialists.
• Resolved billing inquiries and disputes promptly, ensuring patient satisfaction and trust.
• Applied administrative knowledge and courtesy to explain procedures and services to patients.
• Facilitated clear communication between patients and staff, contributing to smooth operations and positive patient interactions.
• Maintained confidentiality of sensitive data to protect patient and company information.
• Completed data entry and filing to keep records updated for easy retrieval.
• Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
• Delivered support to medical staff in the completion of patient paperwork.
• Offered simple, clear explanations to help patients and families understand new patient referral policies and procedures.
• Managed receipt of packages and mail deliveries while coordinating with vendors.
• Followed document protocols to safeguard confidentiality of patient records.

• Collected comprehensive patient medical histories, including medications, symptoms, and allergies, to inform treatment decisions.
• Obtained accurate medical histories from patients, highlighting critical information.
• Collected histories, vitals and current complaints via patient interviews.
• Reported significant information and changes in patient condition to primary doctor.
• Educated patients on medications, procedures, and care plans, enhancing their understanding and adherence to treatment.
• Recorded and organized test results and patient data in computer systems to support accurate medical assessments.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
• Implement care and efficiency improvements to support and enhance office operations.
• Submitted prescriptions to pharmacy via phone or fax.