Nancia Haiges
Las Vegas
Summary
Dynamic professional with a proven track record at Cox Communications, enhancing digital sales through strategic marketing and e-commerce optimization. Skilled in workflow management and customer support, I excel in utilizing CRM software and analytics to drive decision-making. Known for exceptional communication and meticulous attention to detail, I significantly improve service delivery and campaign performance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Digital Sales Services Specialist II
Cox Communications
12.2015 - Current
- Created reports on digital marketing efforts using analytics tools to track and measure digital marketing success for management.
- Optimized e-commerce campaigns through A/B testing to increase online sales.
- Managed digital projects from initial concept through final implementation and live monitoring.
- Implemented new strategies to improve click-through rates and conversion.
- Collected and analyzed Web metrics such as visits, time on site and page views per visit.
- Developed digital marketing strategies by creating and implementing plans to reach and engage target audiences.
- Managed search engine marketing budgets and tracked campaign performance.
Sales Assistant
Fox 5 News
08.2008 - 11.2015
- Trained interns and new hires in traffic department.
- Liaised with internal departments to optimize productivity and efficiency.
- Interacted with internal and external customers in office setting.
- Worked directly with the sales department to input signed contracts.
- Submitted contract budgets and made sure all spots scheduled ran during flight dates.
- Responsible for makegood of any fallout.
- Supported sales staff and managers.
Education
Bachelor of Science - Marketing
Metropolitan State University of Denver
Denver, CO05-1999
Skills
- Sales support
- Workflow management
- Customer support
- Service delivery optimization
- Bill preparation
- Records management
- CRM software
- Clerical support
- Computer skills
- Multitasking and organization
- Excellent communication
- Order fulfillment
- Attention to detail
Certification
- Google Display Ads Certification
- Google Ads Video Certification
- Google Ads Search Certification
Timeline
Digital Sales Services Specialist II
Cox Communications
12.2015 - Current
Sales Assistant
Fox 5 News
08.2008 - 11.2015
Bachelor of Science - Marketing
Metropolitan State University of Denver
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