Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Nancie Wiseman

Cedar Rapids

Summary

Compassionate and dedicated Nurses Assistant with experience at in home care, skilled in patient care and vital signs monitoring. Proven ability to foster emotional support and enhance patient comfort, while implementing effective wound care techniques. Strong collaborator, committed to delivering high-quality care and ensuring patient safety in diverse healthcare settings. Successfully supported medical teams in delivering high-quality healthcare services. Demonstrated exceptional communication and patient management skills, ensuring comfort and well-being.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Nurses Assistant/ CNA

Russ Olson
12.2022 - 10.2025
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Maintained cleanliness and organization in patient care areas for safety.
  • Supported mobility by assisting patients with transfers and ambulation.
  • Documented patient progress and care provided in health records accurately.
  • Collaborated with healthcare team to deliver comprehensive patient care.
  • Engaged patients in conversation to promote emotional well-being during care sessions.
  • Followed infection control protocols to maintain sterile environments effectively.
  • Assisted patients with daily living activities, ensuring comfort and dignity.

Program Supervisor

REM Iowa
04.2002 - 11.2005
  • Supervised daily activities to ensure participant engagement and satisfaction.
  • Developed and implemented individualized plans for program participants' development.
  • Evaluated program effectiveness through regular assessments and feedback from participants and families.
  • Led workshops for staff development, focusing on enhancing skills in behavioral management techniques.
  • Maintained open communication channels with families and guardians, addressing concerns promptly to ensure exceptional support for participants.
  • Developed comprehensive progress reports for each participant, showcasing their achievements, growth areas, and recommendations for future support strategies.
  • Reduced conflicts among participants by implementing proactive behavioral management strategies based on their unique challenges and triggers.
  • Developed a strong team culture among staff members by establishing clear expectations, offering ongoing support, training opportunities, and celebrating accomplishments together as a team.
  • Collaborated with interdisciplinary teams to enhance service quality and participant outcomes.

Store Manager

Dollar Tree Stores
04.2019 - 12.2023
  • Oversaw daily store operations, ensuring compliance with company policies and procedures.
  • Trained and mentored staff, fostering a culture of teamwork and accountability.
  • Managed customer service initiatives, resolving issues to enhance shopper satisfaction and loyalty.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Approved regular payroll submissions for employees.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Sales Floor Lead

Burlington Coat Factory
05.2016 - 04.2019
  • Led sales floor operations, ensuring optimal customer experience and efficient team performance.
  • Trained and mentored staff on product knowledge and effective selling techniques.
  • Managed inventory levels, coordinating with suppliers to replenish stock efficiently.
  • Implemented promotional strategies to increase foot traffic and drive sales growth.
  • Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
  • Collaborated with management on strategic initiatives to enhance store performance and profitability.
  • Set sales goals and tracked progress using [Software].

Education

Associate of Science - Nurses Assistant

Kirkwood/ Heartcert Program
Cedar Rapids, Iowa
05-2023

Skills

  • CPR
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Basic life support
  • Maintaining confidentiality
  • Patient transfers
  • Emergency response
  • Emotional support
  • Wound care
  • Team collaboration
  • Health monitoring

Certification

  • CNA - Certified Nurse Assistant
  • BLS Certified
  • CPR Certified
  • Working on getting my PRN CMA

Languages

American Sign Language
Elementary

Timeline

Nurses Assistant/ CNA

Russ Olson
12.2022 - 10.2025

Store Manager

Dollar Tree Stores
04.2019 - 12.2023

Sales Floor Lead

Burlington Coat Factory
05.2016 - 04.2019

Program Supervisor

REM Iowa
04.2002 - 11.2005

Associate of Science - Nurses Assistant

Kirkwood/ Heartcert Program
Nancie Wiseman