Nancy Adame
Ventura,CA
Summary
Detail oriented professional with comprehensive mortgage industry experience, seeking to secure a challenging position with an organization offering opportunities for growth and advancement.
Overview
11
11
years of professional experience
Work History
Operation Specialist- Remote
Wells Fargo Bank, N.A.
Ventura, CA
05.2022 - 11.2023
- Conducted audits on completed cases to ensure accuracy and adherence to established guidelines for quality assurance purposes.
- Enhanced reporting accuracy by diligently reviewing documentation and ensuring compliance with regulatory requirements.
- Managed multiple projects concurrently, consistently meeting deadlines while maintaining high-quality work standards.
- Collected, arranged, and input information into database system.
- Paid attention to detail while completing assignments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Multitasked various procedures /assignments
- Managed approximately 30 emails per day from various parties
Senior Mortgage Loan Processor- Office & Remote
Wells Fargo Bank, N.A.
Ventura, CA
07.2012 - 05.2022
- Senior Loan Processor for President's Club.
- Managed Diverse pipeline of 40 to 50 files per month.
- Exceeded Funding Goals of 25 to 30 loans per month.
- Prioritized tasks to ensure deadlines were met consistently.
- Process and close loan applications from initial set-up through funding.
- Skilled at working independently, working within tight deadlines, analytical, strong organizational skills, multi tasker and able to work in a fast-paced environment
- Responsible for calculating and analyzing income, assets, liabilities and any other client documentation.
- Upheld complete confidentiality of all submitted information according to release guidelines.
- Worked with customers in person, via telephone and email to answer questions and/or resolve any issues.
- Explained very technical financial information to applicants in easy to understand language.
- Reviewed loan files for completeness, identified missing documentation prior to submission to underwriting. generated needs list and/or approval letter for applicants.
- Liaised with credit bureaus, employers, real estate agents, builders and other 3rd party sources.
- Reduced turnaround time for mortgage approvals through effective communication with underwriters, processing manager and loan officers.
- Assisted in training new team members, sharing best practices for efficient loan processing and customer service.
- Developed and maintained courteous and effective working relationships.
Education
High School Diploma -
Oxnard High School
Oxnard, CA06.1984
Skills
- Processed mortgage loan applications accurately and successfully for over 20 years
- Closed loans within 25 to 30days
- Knowledge of FHA/VA, CALHFA, City Assistance, Non-Conforming, Conforming, New Construction, Leasehold, Manufactured and Mobile home loans
- Pipeline Management/ 40-50 Loans in Pipeline
- Attention to detail/Time management
- Pre-Underwrite loans prior to Submission
- Multitasking Abilities/Superb Critical thinking skills
- Ability to work independently in office or remote
Accomplishments
- Customer Service Excellence
- Exceeded Funding Goals
- Assisted Processing Manager with various task
- Learned various loan programs
Languages
Spanish
Limited Working
Timeline
Operation Specialist- Remote
Wells Fargo Bank, N.A.
05.2022 - 11.2023
Senior Mortgage Loan Processor- Office & Remote
Wells Fargo Bank, N.A.
07.2012 - 05.2022
High School Diploma -
Oxnard High School
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