Nancy Antoine
Bridgeport,CT
Summary
Dedicated Customer Service Professional with expertise in vehicle staging and lot operations. Proven experience as a caregiver and CNA, providing patient care and mobility support. Strong organizational skills enhance efficiency in dealership and caregiving environments, ensuring safety and comfort for clients. Committed to maintaining clear communication and teamwork to support smooth operations.
Overview
18
18
years of professional experience
Work History
Porter/Service Advisor
Key Hyundai Milford
Milford, CT
09.2021 - 06.2026
- Facilitated vehicle drop-off and pickup process for customers to enhance their service experience at the dealership.
- Relocated customer vehicles to ensure efficient service lot management at Key Hyundai Milford.
- Coordinated parking for sales and service teams to optimize space utilization at the dealership.
- Maintained an organized lot, keys, and parked vehicle locations.
Caregiver
A&B Homecare Solutions
New Haven, Connecticut
10.2016 - 06.2022
- Assisted clients with safe transfers and walking to encourage mobility and independence. with transfers, walking, and safe repositioning techniques.
- Supported clients in bathing, dressing, and grooming to enhance personal hygiene and comfort.
- Prepared meals and followed dietary instructions.
- Ensured clean living spaces through efficient laundry, tidying, and sanitation to promote a healthy environment.
CNA
Loving Hands Care
Fairfield, Connecticut
07.2008 - 08.2011
- Monitored vital signs and reported changes to nursing staff promptly.
- Supported clients with bathing, dressing, and grooming to promote personal hygiene and comfort.
- Repositioned clients to support comfort, mobility, and skincare.
- Transported clients safely between rooms, beds, and care areas.
- Sanitized patient rooms following established protocols to maintain health standards and prevent infection.
- Performed cleaning and sanitation tasks to ensure a hygienic environment, enhancing client safety and well-being.
Education
High School Diploma -
Westhill High School
Stamford, CT06-1999
Skills
- Lot management
- Vehicle management
- Key management
- Service scheduling
- Vehicle assessment
- Customer service
Timeline
Porter/Service Advisor
Key Hyundai Milford
09.2021 - 06.2026
Caregiver
A&B Homecare Solutions
10.2016 - 06.2022
CNA
Loving Hands Care
07.2008 - 08.2011
High School Diploma -
Westhill High School