Nancy Baday
North Miami
Summary
Management professional experienced in leading and motivating teams. Brings skills in scheduling, knowledge of employment law and strengths in building relationships with staff. Looking to put knowledge and abilities to good use in growth-oriented position focused on improving operations for changing needs.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Property Manager
KVR Properties LLC
Fort Lauderdale
08.2018 - 11.2023
- Reduced vacancy rates through targeted marketing initiatives and tenant outreach programs.
- Evaluated and adjusted rental pricing strategies, enhancing market competitiveness.
- Monitored rent collections and reconciliations to ensure compliance with landlord and tenant statutes, minimizing legal risks.
- Directed property management programs by determining operational requirements, applying use standards, and implementing quality control measures to enhance service delivery.
- Responded promptly to tenant concerns, coordinating maintenance and repair services to maintain tenant satisfaction.
- Conducted final move-out inspections and coordinated required repairs.
- Prepared specifications, solicited bids, and approved subcontractors for building services.
- Maintained lease agreements and renewal documentation in digital and hardcopy formats to streamline access and organization.
Property Manager
The Coastline Management Group
Hollywood
05.2010 - 07.2018
- Managed daily operations for residential communities, achieving high occupancy rates and enhancing tenant satisfaction.
- Oversaw rent collection processes and managed follow-up actions on delinquent accounts to maintain cash flow.
- Resolved tenant complaints and conflicts promptly, contributing to a positive community atmosphere.
- Coordinated maintenance, janitorial, and engineering staff to uphold property standards and enhance tenant safety.
- Scheduled and supervised contractors for ongoing and emergency repairs.
Property Manager
FIP Realty Services LLC
Aventura
01.2010 - 05.2015
- Implemented lease renewal programs, increasing tenant retention and optimizing occupancy rates.
- Managed 200 apartment homes, fostering tenant satisfaction and maintaining community standards.
- Analyzed operational data to inform strategies impacting Net Operating Income (NOI).
- Developed and submitted operating and capital budgets, aligning financial goals with property performance.
- Completed annual rent calculations using housing database software.
- Prepared bid specifications and approved subcontracted services.
Assistant Property Manager
Carib Maintenance LLC
Miami
09.2005 - 05.2010
- Managed community operations for 213 apartment homes, resulting in improved tenant satisfaction and retention rates.
- Achieved and maintained 95% or higher occupancy rates.
- Conducted apartment showings for prospective tenants, effectively highlighting features and policies to support informed decisions.
- Provided 24-hour emergency support for tenant issues to ensure prompt resolution.
- Maintained accurate records of tenant communications and lease documentation.
- Monitored compliance with community rules and maintained cleanliness of common areas to foster a safe and welcoming environment.
Education
BBA - Business Administration
DeVry University
Hollywood, FL07-2004
Associate of Arts -
Miami Dade College - Wolfson Campus
Miami, FL01.2002
Skills
- Building operations management
- Tenant and eviction law knowledge
- Residential property regulations expertise
- Affordable housing programs expertise
- Yardi and AppFolio proficiency
- Budgeting and reporting
- Violation resolution strategies
- Grounds and facility inspection
- Repair planning and coordination
- Vacancy marketing techniques
- Managerial experience
- Administrative leadership skills
Certification
• Notary Public
Languages
- Spanish, Native or Bilingual
- English, Native or Bilingual
Timeline
Property Manager
KVR Properties LLC
08.2018 - 11.2023
Property Manager
The Coastline Management Group
05.2010 - 07.2018
Property Manager
FIP Realty Services LLC
01.2010 - 05.2015
Assistant Property Manager
Carib Maintenance LLC
09.2005 - 05.2010
BBA - Business Administration
DeVry University
Associate of Arts -
Miami Dade College - Wolfson Campus