RN Director
Diamond Willow
Duluth, MN
02.2022 - Current
- Supervised, directed and motivated high-quality performance from nursing staff.
- Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives .
- Established and continuously optimized unit schedules and individual work assignments.
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Supervised professional and paraprofessional nursing staff and delegated tasks to maintain continuum of care.
- Evaluated skills of nursing personnel and verified staff certifications for validity.