NANCY BYRON
Lake Mary,FL
Summary
As I said I worked for the major theme parks and major hotels for about 14 years⁶.Great with the guests.I have a good personality and know how to show empathy. I always want to make the guest feel at home, Which also helps to build cliental.
Overview
10
10
years of professional experience
Work History
Cashier
- Greet customers and make them feel at home
- Take their deli orders either on the phone or in person
- Take orders for party platters., Also make subs to order, slice meats and cheeses.
Customer Service
- CSR
- Telemarketing
- Sales
- Cold Calling
- Food Safety
- Inside Sales
- Upselling
- Typing
- Food Safety
- Cashier
Stocker/Cashier
11.2021 - 12.2021
- Greet customers, work the cash register, help with stocking, keep things organized
- Help customers find items they are looking for
- Sales knowledge of items in store
- Seasonal position.
Jr.Sandwich Artist
07.2021 - 11.2021
- 1,2021
- Greet customers, take sandwich orders, make to go orders for customer for pickup
- Help with prep work, bake cookies, help with bread making, dishes, some cleaning
- Afternoon prep work to make sure the line was full and there was back-up for evening
- Work register etc..
Deli Attendant
Publix Supermarkets
12.2018 - 02.2020
- Greet Customers and take their orders
- Slice deli meat, make subs, use fryer, make salads
- Make sure deli is clean at all times
- Wipe down slicers
- Help clean fryers at night
- Wipe down worktables, wipe down glass displays etc.
Enrollment Specialist
Premiera Blue Cross
08.2018 - 09.2018
- Take pertinent information from the clients and put in computer
- Transfer to licensed insurance sales agents
- Direct calls to other venues for information that we do not supply.
Vacation Sales Representative
Sun Global
02.2018 - 08.2018
- Sold vacations at a highly discounted price to promote timeshare tours.
Enrollment Specialist
Premiera Blue Cross
09.2017 - 12.2017
- Read the application to the client
- Fill in some information
- Give contract number and explain federal laws for insurance
- Make sure sales rep is given credit for the call.
Customer Service Representative
Winn Dixie Grocery Stores
01.2017 - 08.2017
Cashier Customer Service Representative, Cashier/Sales Associate
Sam's Club
02.2015 - 12.2016
- Handled cash exchanges
- Greeted customers inside and outside off the facility
- Assisted customers with product location
- Utilized customer service skills
- Rang up purchases
customer service, Call Center Representative
Target
01.2013 - 02.2015
- Greeted customers while executing, skills
- Handled cash and credit transactions
- Travel IIG, Sold vacations at a very reasonable price to promote timeshare tours
Appointment Specialist
Sears Home Services
03.2011 - 12.2013
- Handled outbound calls to potential leads
- Schedule appointments with prospective clients
- Executed impeccable customer service
- Utilized data entry skills
Education
High -
SEWARDPARK HS
New York, NYSkills
- Cash Register Operation
- Customer Relations
- Inventory Stocking
- Merchandise Packaging
- Fitting Room Oversight
- Credits and Refunds
- Work Task Prioritization
- Customer Transactions
- Belt Conveyors
- Customer Assistance
- Folding Clothes
- Stocking and Replenishing
- Answering Customer Questions
- Bagging and Packaging
- Check Cashing
- Cashier Abilities
- Checks Validation
- Preparing Food Items
- Promoting Loyalty
- POS Systems
- Wrapping and Boxing
- Guest Satisfaction
- Liquor Law Compliance
- Billing and Payment Processing
- Basic Math Functions
- Payment Collection
- Waiting Tables
- Verifying Eligibility
- PCI (Payment Card Industry)
- Reading Comprehension
- Service Minded
- Professional Telephone Etiquette
- Kitchen Sanitization
- Food Rotation
- Shelving Items
- Energetic and Outgoing
- Total Payment Calculation
- Social Perception
- Gas Pumping
- Suggestive Selling
- Sandwich Artistry
- Adaptable and Flexible
- Coin and Currency Counting
- Guest Inquiries
- Counter Sanitization
- Utensils and Equipment
- Coupon Redemption
- Return and Exchange Processing
- Food and Beverage Preparation
- Location Skills
- Checking Out Customers
- Table Bussing
- Weighing Items
- Ticket Sales
- Performing Mathematics
- Telephone Reception
- Speaking Clearly
- Condiment Refilling
Additional Information
- Sanford, FL , Authorized to work in the US for any employer
Timeline
Stocker/Cashier
11.2021 - 12.2021
Jr.Sandwich Artist
07.2021 - 11.2021
Deli Attendant
Publix Supermarkets
12.2018 - 02.2020
Enrollment Specialist
Premiera Blue Cross
08.2018 - 09.2018
Vacation Sales Representative
Sun Global
02.2018 - 08.2018
Enrollment Specialist
Premiera Blue Cross
09.2017 - 12.2017
Customer Service Representative
Winn Dixie Grocery Stores
01.2017 - 08.2017
Cashier Customer Service Representative, Cashier/Sales Associate
Sam's Club
02.2015 - 12.2016
customer service, Call Center Representative
Target
01.2013 - 02.2015
Appointment Specialist
Sears Home Services
03.2011 - 12.2013
Cashier
Customer Service
High -
SEWARDPARK HS
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