Nancy Canedo
San Marcos,CA
Summary
Hardworking and focused administrative professional offering excellent communication, planning and prioritization skills. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
9
9
years of professional experience
Work History
Administration Assistant
JM Painting Company
12.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Recorded expenses and maintained accounting records.
Head Cashier
Manolo Farmers Market
03.2019 - 05.2020
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
- Educated employees on register use, merchandising, and customer service.
Head Cashier
Carnival Supermarket
07.2016 - 03.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Customer Service Associate
Walmart
05.2014 - 06.2016
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Kept customer spaces clean, neat and organized for maximum appeal.
Education
GED -
San Marcos Adult School
San Marcos, CAPersonal Lines
Kaplan College
OnlineSkills
- Administrative Duties
- Customer Relations
- Effective Working Relationships
- Bilingual
- Staff Training
Timeline
Administration Assistant
JM Painting Company
12.2021 - Current
Head Cashier
Manolo Farmers Market
03.2019 - 05.2020
Head Cashier
Carnival Supermarket
07.2016 - 03.2019
Customer Service Associate
Walmart
05.2014 - 06.2016
GED -
San Marcos Adult School
Personal Lines
Kaplan College
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