Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nancy Carpenter

Plantation

Summary

Dynamic Group Fitness Coach with a proven track record at 24 Hour Fitness, enhancing client satisfaction through tailored workout plans and effective class management. Skilled in injury prevention and client motivation, I fostered a supportive environment that boosted class attendance and retention, while staying current with fitness trends to deliver impactful training experiences.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Group Fitness Coach

24 Hour Fitness
12.2010 - Current
  • Ensured participant safety by coaching proper exercise techniques and promptly addressing incorrect/dangerous postures.
  • Enhanced client fitness levels by developing and implementing customized group workout plans.
  • Boosted class attendance by creating engaging and comprehnsive group fitness programs.
  • Organized after class gatherings/events to build camaraderie .
  • Adhered to industry standards for group fitness instruction while focusing on class fitness levels for implementation.
  • Improved overall client satisfaction through consistent communication, addressing concerns, and adapting workouts to support a spectrum fitness levels.
  • Expanded class offerings by researching and incorporating new fitness trends into the schedule.
  • Increased member retention by fostering a supportive and inclusive environment for all participants.
  • Stayed current with CPR and first aid certification to provide emergency response in case of injury.
  • Remained current with fitness trends and techniques to provide latest and most impactful workouts for clients.

Payroll and Human Resources Associate

Connect First, Inc
01.2003 - 02.2007
  • Completed payroll accurately and timely to meet employee expectations.
  • Tracked employee vacation, sick and personal time.
  • Audited timesheets and payroll records for accuracy.
  • Performed data entry tasks and maintained accurate records of employee payroll information.
  • Maintained confidentiality of employee records and payroll information.
  • Calculated wages, deductions and bonuses in accordance with company policies.
  • Prepared and submitted payroll taxes and reports to regulatory agencies.

Accounts Receivable Clerk/Rx Verifier

Lens Express
05.1996 - 04.2003
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
  • Used accounting software to reconcile accounts, track income, and generate invoices.
  • Reconciled accounts receivable ledger to verify payments and resolve variances.
  • Called/emailed doctors for complete Rx details


Education

Bachelor of Arts - Criminology/Psychology/English

Florida State University
Tallahassee, FL

Skills

  • Class management
  • Injury prevention
  • Strength training
  • Functional training
  • Circuit training
  • Cardiovascular fitness
  • Group dynamics
  • Balance exercises
  • Client motivation
  • Exercise modification

Certification

CPR/AED

AFAA Group Fitness Instructor

Silver Sneakers Classic, Circuit, Boom (Muscle, Move, Mind), Aqua

AFAA Strength

AFAA Kickboxing

Schwinn Cycle

Pop Pilates

Silver & Fit

Water In Motion

AFAA Injury Prevention

NASM Flexibility Training


Timeline

Group Fitness Coach

24 Hour Fitness
12.2010 - Current

Payroll and Human Resources Associate

Connect First, Inc
01.2003 - 02.2007

Accounts Receivable Clerk/Rx Verifier

Lens Express
05.1996 - 04.2003

Bachelor of Arts - Criminology/Psychology/English

Florida State University

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