Nancy Carrels

01.2022 - Current

Generate new sales revenue growth through a consultative selling approach with product presentations and uncovering solutions of right sizing, new service recommendations and acquisition opportunities on an existing client base of 22 national accounts
Manage existing business relationships and contracts to achieve budgeted sales goals by presenting business reviews and offering retention strategies using strong negotiation efforts to grow services and revenue on existing contracts, as well as securing contract agreements from new and existing non-contracted clients
Coordinate and communicate with operations to ensure all expectations and unique customer issues, services and timely delivery and removal of equipment are provided to maintain a high level of customer satisfaction and retention
Effectively communicate and follow-up with clients on a routine basis to maintain and build rapport through book of business, and service reports that show improved efficiency, savings, and service recommendations bringing value to client
Proactively engage other WM business channels to client when appropriate - special waste, healthcare solutions, e-waste, liquid waste, and textile recovery
Demonstrate a solid understanding of industry knowledge, competitor awareness, pricing, revenue management costs, and proposals of all products and services offered to increase revenue and profitability
Proven success as a self-motivated, organized, producer that works independently and as a team

Summary