Overview
Work History
Education
Skills
Timeline
Generic

Nancy Chanthaboutdy

Kerrville,TX

Overview

14
14
years of professional experience

Work History

Lead Bartender

Boot Ranch
Fredericksburg, TX
02.2021 - Current
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies
  • Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Co Owner

Babez Seafood Bucket
Kerrville, TX
01.2020 - 01.2022
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
  • Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
  • Mentored employees to improve work performance, promoting professional development and growth within the company.
  • Recruited, interviewed and hired new staff members and developed training materials for employees.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.

Assistant Manager

Silver Creek
Fredericksburg, TX
03.2017 - 01.2020

Assisted with maintaining cleanliness and organization of tables.

Oversaw team members.

Prepare and serve cocktails.

Delivered meals to patrons.

Compiled and finalized end-of-day documentation.

Server / Bartender

Cabernet Grill
Fredericksburg, TX
01.2015 - 01.2017
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Manager/ Server

Bonzai
Kerrville, TX
03.2011 - 03.2015
  • Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
  • Increased restaurant revenue by upselling menu items and promoting daily specials.
  • Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
  • Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.

Education

Tivy High School
Kerrville, TX

Skills

  • Customer service
  • Staff management
  • Suggestive selling
  • Inventory
  • Superior customer service
  • Cleanliness standards
  • Food service
  • Bar equipment maintenance
  • Ordering supplies
  • Drink pairings
  • Food handling certification
  • Inventory control
  • Safe food handling procedures
  • Wine history
  • Outgoing personality
  • Creative mixology
  • Classic cocktails
  • New hire training
  • Changing beer kegs
  • Ordering bar supplies
  • Bar restocking
  • Liquor restocking
  • Hospitality and guest service

Timeline

Lead Bartender

Boot Ranch
02.2021 - Current

Co Owner

Babez Seafood Bucket
01.2020 - 01.2022

Assistant Manager

Silver Creek
03.2017 - 01.2020

Server / Bartender

Cabernet Grill
01.2015 - 01.2017

Manager/ Server

Bonzai
03.2011 - 03.2015

Tivy High School
Nancy Chanthaboutdy