Nancy Cook
Dallas,Texas
Summary
Experience analyst trained in working with large electric data files geared toward operational support to internal and external lines of business within the Mortgage Banking industry. Excellent analytical skills, with strong attention to detail and accuracy in data analysis, due diligence, mortgage servicing reconciliation, problem solving and time management.
Overview
15
15
years of professional experience
Work History
Senior Default Reporting Analyst
Selene Finance
Dallas, TX
01.2022 - 07.2023
- Reported monthly OMR (Official Monthly Reporting) activities for MHA, HAMP, FHA, VA, USDA, Ginnie Mae, Fannie Mae, Freddie Mac (FHLMC), and other private investors modification loans and reconciliations for all reporting types
- Creating reports using Microsoft Excel, with a strong focus on pivot tables to analyze and present complex data sets for senior management
- Collaborated on key analytical reports for senior management
- Reported monthly PMI delinquent loans and processed exception reports
- Assisted with audit reviews and provided supporting documents for special projects.
Remote Contractor – Quality Control/Testing Analyst
Alacer Accelerate at Discover Home Loans
09.2021 - 12.2021
- Reviewed at least 10% of quality control files prepared by third parties to determine accuracy of outside reviews
- Processed monthly reviews for loss analysis regarding foreclosure or charge-offs.
HAMP/Investor Reporting /Business Support Analyst
Fay Servicing
Farmers Branch, TX
09.2019 - 04.2021
- Leveraged multiple reporting systems sourcing data to aid in all reporting and analytics requests related to the HAPM (Home Affordable Modification Program)
- Successfully collaborated with IT team to automate monthly OMR Reporting to MHA
- Reconciled and managed monthly reports to ensure accurate, quality, timeless and efficient data was being reported for IR2 process
- Created Source file for IT team to extract required data for OMR Reporting
- Once their process was completed, I ensured that the data was validated and uploaded into the HAMP Reporting System.
Business Analyst
JP Morgan Chase
Lewisville, TX
02.2016 - 07.2018
- Maintained interactive spread sheet dashboard report for IR2 Process Control/Reporting Validation to management to explore data trends
- Orchestrated HAFA Exception Report regarding short sales, foreclosures, payoffs, deed I lieu, REO’s, bankruptcy and charge-off items, researched (MSRF electric files) evaluated and analyzed foreclosure documents, Hud statements and other correspondence data to clear default loans for reporting.
Operations Senior Specialist
JP Morgan Chase
07.2010 - 01.2016
- Performed audits from exception reports that had conditions requiring research and escalation prior to reporting to the US Treasury Operations on HAMP modifications
- Oversaw Microsoft Access database for FHMA, HAMP loans for reporting.
Fulfillment Loan Maintenance Accounting Processor
04.2008 - 07.2010
- Analyzed, processed, and reconciled manual loan modification documents for multiple product types within the investor’s portfolios
- Analyzed remittance differences between investor accounting reports and source systems to ensure appropriate cash was in custodial account.
Education
Skills
- Excellent analytical skills
- Strong attention to detail and accuracy in data analysis
- Due diligence
- Mortgage servicing reconciliation
- Problem solving
- Time management
- Microsoft Excel (pivot tables)
- Data reporting analysis
- Microsoft Office Suite (Excel, Access, Word, Outlook)
- Mortgage Banking Software (Black Knight, SharePoint, Sara, Sagent, DataWatch, VLS, Fortracs, i-Vault, Equator, Federated, Info Source, SPO)
Industry Knowledge
- Mortgage Quality Control Audit/Quality Assurance
- Investor Accounting/Investor Reporting
- Data Reporting Analyst
- Mortgage Servicing Reconciliation and Computerized General Ledger
- Payment/Loan Processing
- Closing
- Post Closing
- Funding and Escrow Set-up/Analyst
- General Accounting- Accounts Receivable/Payable
- Experienced working with electric data files.
Timeline
Senior Default Reporting Analyst
Selene Finance
01.2022 - 07.2023
Remote Contractor – Quality Control/Testing Analyst
Alacer Accelerate at Discover Home Loans
09.2021 - 12.2021
HAMP/Investor Reporting /Business Support Analyst
Fay Servicing
09.2019 - 04.2021
Business Analyst
JP Morgan Chase
02.2016 - 07.2018
Operations Senior Specialist
JP Morgan Chase
07.2010 - 01.2016
Fulfillment Loan Maintenance Accounting Processor
04.2008 - 07.2010
Similar Profiles
JUDITH JONESJUDITH JONES
Collateral Management Specialist at Selene FinanceCollateral Management Specialist at Selene Finance
Heivaha FevaleakiHeivaha Fevaleaki
Collections Specialist at Selene FinanceCollections Specialist at Selene Finance
Robyn GrossmanRobyn Grossman
Foreclosure Specialist at Selene FinanceForeclosure Specialist at Selene Finance
Robyn GrossmanRobyn Grossman
Foreclosure Specialist at Selene FinanceForeclosure Specialist at Selene Finance
Jaylen McCloneyJaylen McCloney
EMT at Lifeline EMSEMT at Lifeline EMS