Nancy Coton
Regency Inn
Tampa,FL
39
years of professional experience
Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Work History
Cashier
- Welcomed customers and helped determine their needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Processed refunds and exchanges in accordance with company policy.
- Checked personal identifications during alcohol and tobacco sales.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Tallied cash drawer at beginning and end of each work shift.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Operated cash register to record transactions accurately and efficiently.
- Greeted customers entering store and responded promptly to customer needs.
Front Desk Agent
11 Years 2 Months- Maintained clean and organized front desk areas to uphold polished company image.
- Collected room deposits, fees, and payments.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Prepared reports on guest satisfaction levels and other metrics.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
Cashier Team Lead
5 Years 5 Months- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Received and processed customer payments.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Communicated with customers and team members to solve problems.
Education
High School Diploma
Skills
Cash Management
Sales Expertise
Identification Checks
Cleaning and Sanitizing
Money Handling
Stocking and Replenishing
Credit and Cash Transactions
Till Counting
Additional Information
REFERENCES
Karen Joss
(813)784-7230
I have known Karen for over 20 years
Raj Kumar
(813)376-1132
He is the previous owner of the Regency Inn Hotel
I worked for him for over 5 years
Timeline
Front Desk Agent
Regency Inn
08.2015 - CurrentRead More
Cashier Team Lead
King Of Wings
06.1987 - 11.1992Read More
Tampa Bay Tech High School
High School Diploma
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Cashier
Commerical Truck Stop
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