Nancy Cox
Sedalia,MO
Summary
Friendly Retail Sales Associate Cashier eager to form relationships with return customers and support continual patronage. Adept provider of accurate and rapid answers to product and service queries. Committed to positively impacting sales and revenue through beneficial customer interactions and memorable service.
Overview
47
47
years of professional experience
Work History
Pro Services Cashier
Lowe's
10.2020 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Upsold additional products and services to customers, increasing revenue.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Cashier
Family Center Farm & Home
06.2020 - 11.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Upsold additional products and services to customers, increasing revenue.
- Handled cash with high accuracy and took care to check bills for fraud.
Overnight Stocker
Walmart Supercenter
07.2019 - 06.2020
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
Appliance Sales Specialist
Menards
03.2019 - 07.2019
- Explained benefits and features of warranty programs, resulting in consistent add-on sales
- Maintained product knowledge to assist and educate customers on options available.
- Engaged customers using well-honed interpersonal and people skills to determine which appliances best fit needs and preferences.
- Aided customers in locating and purchasing merchandise in store and on website to achieve sales goals.
Sales Assistant
Kim's Plants
02.2008 - 01.2018
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
Mechanical Designer
Self Employed Services
06.1976 - 02.2008
- Developed CAD drawings to support prototype designs.
- Managed continuous improvement projects.
- Developed concept layout and design of [Type] product from specifications using 3D CAD software.
- Developed manufacturing drawings and oversaw teams of technicians in construction of systems.
- Sketched outline designs and used CAD programs to create detailed design and specifications.
- Collaborated with coworkers, discussing assembly, and needed product adjustments.
- Researched new technologies related to mechanical engineering to improve designs and processes.
Education
Associate of Applied Science - Mechanical Drafting Technology
Linn Technical College
Linn05.1976
Skills
- Loyalty Program Promotion
- Customer Support
- Purchase Recommendations
- Loss Prevention
Timeline
Pro Services Cashier
Lowe's
10.2020 - Current
Cashier
Family Center Farm & Home
06.2020 - 11.2020
Overnight Stocker
Walmart Supercenter
07.2019 - 06.2020
Appliance Sales Specialist
Menards
03.2019 - 07.2019
Sales Assistant
Kim's Plants
02.2008 - 01.2018
Mechanical Designer
Self Employed Services
06.1976 - 02.2008
Associate of Applied Science - Mechanical Drafting Technology
Linn Technical College
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