Nancy Daley
Warminster,PA
Summary
Adaptable order processor with strong customer service and safety practices. Known for implementing efficient organization methods, contributing to streamlined operations and a hazard-free workspace. Focused on delivering high-quality merchandise displays that enhance the shopping experience.
Overview
24
24
years of professional experience
Work History
Order Processor
Good Stuff Thrift
06.2022 - 06.2026
- Processed incoming donations efficiently, ensuring accurate sorting and distribution of items.
- Trained new staff on best practices for handling and processing donations.
- Oversaw quality control checks on donated items before distribution to ensure compliance with standards.
- Implemented efficient organization methods for storage areas, facilitating easy access to processed items for store replenishment purposes.
- Increased donation efficiency by accurately sorting and categorizing incoming items.
- Sorted and placed donations in appropriate containers.
- Prepared high-quality merchandise displays, creating an attractive shopping experience for customers in the retail store.
- Contributed to a positive work environment through open communication and teamwork.
- Maintained a clean and organized workspace, allowing for efficient processing of donations.
- Maintained clean, orderly work environment free of hazards.
- Assisted in receiving, stocking and distribution of merchandise.
- Operated equipment while observing standard safety procedures.
- Helped train new employees in safe practices and warehouse procedures.
Control Operator
Allstate Insurance Co
04.2002 - 11.2013
- Operated control systems to monitor and regulate insurance processes, ensuring compliance with industry standards.
- Collaborated with cross-functional teams to enhance efficiency of claims handling procedures and customer service delivery.
- Developed training materials and resources for ongoing staff development, enhancing team performance and knowledge retention.
- Established strong working relationships with colleagues across departments, fostering a collaborative environment conducive to efficient problemsolving.
- Maintained accurate records of operational data for analysis and future reference.
- Reduced downtime in operations by promptly identifying, troubleshooting, and resolving technical issues.
- Ensured compliance with safety regulations through strict adherence to protocols and guidelines.
- Optimized system performance by conducting regular equipment inspections and maintenance.
- Prepared job order documents and gave timely approvals.
- Met production targets and tight deadlines by collaborating closely with team members.
- Inspected products and machines to maintain quality and efficiency.
- Collaborated with other departments to optimize production workflows.
- Performed general equipment maintenance and repair to minimize downtime.
Education
High School Diploma -
William Tennent
Warminster, PASkills
- Teamwork orientation
- Order picking
- Attention to detail
- Dependable and responsible
- Flexible schedule
- Teamwork
- Quick learner
- Multitasking
- Active listening
- Sales experience
- Safety practices
- Customer service
- Order processing
Timeline
Order Processor
Good Stuff Thrift
06.2022 - 06.2026
Control Operator
Allstate Insurance Co
04.2002 - 11.2013
High School Diploma -
William Tennent