Nancy Daniel

• Evaluated insurance claims for accuracy and compliance with company policies.
• Processed high-volume claims efficiently while maintaining meticulous attention to detail.
• Collaborated with cross-functional teams to resolve complex claim issues promptly.
• Trained new staff on claims processing procedures and best practices.
• Implemented process improvements that enhanced workflow efficiency in claims handling.
• Led initiatives to streamline claims review processes, reducing turnaround times significantly.

Work with private, commerical and federal insurance companies to resolve status of submitted claims for payment. Work denial claims for payment. Collection on bad debt accounts.

Work with private, commercial and federal insurance companies to resolve status of submitted claims for payment. Work denial claims for payment. Collection on bad debt accounts.

• Duties included working with private insurance carriers, Medicare and Medicaid to resolve status of submitted claims for payment.
• Posting and/or refunding payments to patient accounts.
• Resolve any issues with patients in regards to their accounts and setup payment plans.
• Translating and working with Spanish speaking only patients whenever needed., Data entry for all medical records request from attorneys, insurance companies and doctors offices.
• Scheduling and cancellations for patients.
• Fill in for other departments when someone is out.
• Filing and pulling charts.
• Over medical records personnel when supervisor is out.

• Duties include working with private insurance carriers, Medicare and Medicaid to resolve status of submitted claims for payment.
• Posting and/or refunding payments to patient accounts.
• Resolve any issues with patients in regards to their accounts and setup payment plans.
• Translating and working with Spanish speaking only patients whenever needed.

• Worked one on one with patients to make payment arrangements to bring past due accounts current or settle old accounts.
• Worked with insurance carriers to submit claims with proper ICD-9 codes for payment, resubmitted claims that were denied for various reasons with correct information for payment.
• Handled fifty accounts or more in one day.
• Answering phones and routing calls, scheduling and registering patients, insurance verification.
• Able to multi-task and be an independent worker.

Credit card collections for all Stage, Palais Royal and Beall's in English and Spanish accounts.