Nancy Davison
Whitsett,NC
Summary
Hardworking and reliable customer service with strong ambition to help the customer. Offering Highly organized, proactive and punctual with team-oriented mentality.
Overview
14
14
years of professional experience
Work History
Shipping Associate
Amazon
Kernersville, NC
10.2020 - Current
- Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
- Read and attached appropriate labels and tags to products and packages for identification purposes.
Cashier
Harris Teeter Supermarkets Inc.
Burlington, NC
08.2020 - 12.2021
- Assisted with purchases, locating items and signing up for rewards programs.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Welcomed customers, offering assistance to help find necessary store items.
- Properly verified customer identification for alcohol or tobacco purchases.
- Operated cash register, collected payments and provided accurate change.
- Increased sales [Number]% by suggesting specific purchases to customers.
- Processed [Number] transactions per day with exceptional accuracy.
Online Personal Shopper
Walmart
Burlington , NC
10.2018 - 12.2019
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
- Worked quickly to pack orders efficiently and decrease product damage by minimal %.
- Listened to customer needs to identify and recommend optimal better quality selections.
- Assisted customers by finding needed certain items and checking inventory for items at other locations.
- Completed pickup and shopping orders for customers across within the store or at another location.
- Removed outdated and overripe items from stock to eliminate health risks.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Restocked shelves with current merchandise in attractive displays to promote sales.
- Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
- Used [Software] system to locate merchandise in inventory for shelf restocking.
Certified Nursing Assistant
High Point Regional Hospital
High Point, NC
09.2010 - 11.2015
- Served meals to patients in their rooms and assisted with feeding when needed.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Responded quickly to emergency situations involving sudden illness or injury.
- Observed patients for any changes in their physical or mental condition.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Took temperature readings orally or rectally as instructed by the RN or MD.
- Cleaned and sanitized patient rooms according to established protocols.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Reported changes in patient condition to registered nurse or physician.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Transported patients to treatment units, using wheelchair or stretcher.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Observed and reported unusual symptoms and changes to charge nurse.
- Helped residents walk with or without self-help devices.
- Used mobility devices to transport patients.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Distributed drinking water and nourishment to residents.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Answered patient call signals and signal lights to determine patients' needs.
- Shaved and draped patients to prepare for surgery, treatment or examination.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Collected specimens from patients for laboratory testing purposes.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Turned and repositioned bedridden patients to prevent bedsores.
Education
Certificate - Nursing Assistance
Alamance Community College
Graham, NC02-2023
Certificate - Nursing Assistant 1
Greensboro Community College
Greensboro NC06.2011
High School Diploma -
Wheeling Park High
Wheeling, WV06.1981
Some College (No Degree) -
West Virginia Community College
Wheeling, WVSkills
Computer skills
Microsoft word office
MC33 handheld computer device
- Package preparation for shipping
- Customer service- Taking the customer to find item
- Customer communication upsell product
- Good listening skills
- Smile and make eye contact
Languages
English
Professional
References
References available upon request.
Timeline
Shipping Associate
Amazon
10.2020 - Current
Cashier
Harris Teeter Supermarkets Inc.
08.2020 - 12.2021
Online Personal Shopper
Walmart
10.2018 - 12.2019
Certified Nursing Assistant
High Point Regional Hospital
09.2010 - 11.2015
Certificate - Nursing Assistance
Alamance Community College
Certificate - Nursing Assistant 1
Greensboro Community College
High School Diploma -
Wheeling Park High
Some College (No Degree) -
West Virginia Community College