Summary
Overview
Work History
Education
Skills
Certification
Timeline
OperationsManager

Nancy Diaz

Houston,TX

Summary

Enthusiastic individual eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow within the company and have a clear understanding of the company's goals and success and mosty importantly be an asset and a loyal stable employee.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Sr. Ortho Tech/Medical Assistant

Dean W. Smith/UT Physicians
Houston, TX
05.2004 - 10.2021
  • X-Ray, Casting, Splinting, Sutures/Staple removals, wound care, surgery scheduling, all medical assistant duties, all cast tech duties- all x-ray duties, FMLA, DWC 73, prior authorizations
  • EMR Knowledge- Epic- All Scripts
  • Over 25 years experience in Texas Workers' Compensation Employee Injuries.
  • Lead in TDI DWC 73 Form Completeness Audits for Dr. Dean Smith and Dr. Eric Berkman.
  • Trainer in Workers Comp injuries to new employees
  • Handling Work Status- Medical authorizations with Subscribers and Non Subscribers.
  • Reviewed and analyzed fraudulent work injuries through surveillance recordings.
  • Made "High Performer" List. Dean W. Smith MD
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Delivered exceptional level of service to each employee by listening to concerns and answering questions and communicating with Doctors, Adjusters, Nurse Case Managers, Employers.
  • Bilingual -Spanish
  • Managed care from admission to discharge.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Educated patients and families on medical-surgical procedures, therapeutic regimens and pain management techniques.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Managed patients recovering from medical or surgical procedures.

LMRT

Alfredo Sardinas MDPA
Houston, TX
11.1995 - 12.2003
  • Performed 30 - 40 x-rays per day. - Inspections when due.
  • Casting Tech- Handled All casting duties and maintenance
  • All MA duties
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Prepared initial patient charts for admission.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Obtained pre- and post-treatment vital signs and weight.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Prepared patients for X-rays, suture removal and dressing changes.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.

Education

High School Diploma -

American Society of Orthopedic Professionals
Houston, TX
02.2006

Radiology

Health Education & X-Ray Institute of Houston
Houston TX
05.1995

Skills

  • Organization and Time management
  • Critical thinking
  • Excellent work ethic
  • Self-motivated professional
  • Punctual
  • Responsible
  • Reliable
  • Team player
  • Multitasking abilities
  • Cross Training
  • Detail-oriented
  • Medical Terminology
  • Compassionate and Caring
  • Preventive Healthcare
  • Medical Procedure Preparation

Certification


  • Registered Orthopaedic Tech
  • LMRT

Timeline

Sr. Ortho Tech/Medical Assistant

Dean W. Smith/UT Physicians
05.2004 - 10.2021

LMRT

Alfredo Sardinas MDPA
11.1995 - 12.2003

High School Diploma -

American Society of Orthopedic Professionals

Radiology

Health Education & X-Ray Institute of Houston
Nancy Diaz