Nancy DiGenova, LMSW
Truxton,NY
Summary
Dedicated Social Worker with a proven track record at the VA Medical Center, adept in Behavioral Support and Multicultural Competence. Excelled in client advocacy, ensuring privacy, and fostering positive relationships to tailor individualized services, significantly enhancing client satisfaction. Expertise in coordinating with multidisciplinary teams and connecting families with vital community resources.
Overview
2024
2024
years of professional experience
Work History
Human Services Worker
- Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
- Prepared documents for review and completion by service applicants, supporting completion and responding to questions.
- Inputted information and obtained quantitative and qualitative data on client details to provide services requested.
- Established positive relationships with aid recipients and assessed goals, working hard to address individual needs and tailor services to suit them.
freelance social worker
VA Medical Center
Syracuse, NY
07.1998 - 09.2023
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
Education
Master of Arts - Social Work
Syracuse University
Syracuse, NY05.1997
Skills
Behavioral support
Client Advocacy
Self-Care Awareness
Multicultural Competence
Timeline
freelance social worker
VA Medical Center
07.1998 - 09.2023
Human Services Worker
Master of Arts - Social Work
Syracuse University